Chatwoot vs UNMETERED.Chat

Struggling to choose between Chatwoot and UNMETERED.Chat? Both products offer unique advantages, making it a tough decision.

Chatwoot is a Social & Communications solution with tags like opensource, customer-engagement, conversations, website, mobile-app, realtime, unlimited-agents, canned-responses, contact-forms, integrations.

It boasts features such as Unlimited agents, Canned responses, Contact forms, Real-time chat, Team inbox, Conversation tagging, Chatbot integration, Third-party integrations and pros including Open source, Free for unlimited agents, Customizable and extensible, Self-hosted option available, Good documentation, Active development community.

On the other hand, UNMETERED.Chat is a Social & Communications product tagged with video-calling, messaging, encrypted, screen-sharing, group-calls.

Its standout features include Free group video calling, Instant messaging platform, Encrypted video calls, Group calls with up to 12 participants, Screen sharing, Private/public chat rooms, No time limits, and it shines with pros like Free to use, No time limits on calls, Supports group calls with up to 12 participants, Encrypted video and chat, Offers screen sharing functionality.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Chatwoot

Chatwoot

Chatwoot is an open-source customer engagement software and live chat application. It allows businesses to have conversations with customers visiting their website or mobile app in real-time. Key features include unlimited agents, canned responses, contact forms, and integrations with other software.

Categories:
Social & Communications Live Chat
opensource customer-engagement conversations website mobile-app realtime unlimited-agents canned-responses contact-forms integrations

Chatwoot Features

  1. Unlimited agents
  2. Canned responses
  3. Contact forms
  4. Real-time chat
  5. Team inbox
  6. Conversation tagging
  7. Chatbot integration
  8. Third-party integrations

Pricing

  • Open Source
  • Freemium

Pros

Open source

Free for unlimited agents

Customizable and extensible

Self-hosted option available

Good documentation

Active development community

Cons

Limited native integrations

Can be resource intensive to self-host

Mobile app needs improvement

Steeper learning curve than some competitors

UNMETERED.Chat

UNMETERED.Chat

UNMETERED.Chat is a free group video calling and instant messaging platform. It allows users to connect with friends, family, colleagues, and clients via encrypted video calls, chat, and screen sharing. Key features include no time limits, group calls with up to 12 participants, screen sharing, and private/public chat rooms.

Categories:
Social & Communications Video Calling
video-calling messaging encrypted screen-sharing group-calls

UNMETERED.Chat Features

  1. Free group video calling
  2. Instant messaging platform
  3. Encrypted video calls
  4. Group calls with up to 12 participants
  5. Screen sharing
  6. Private/public chat rooms
  7. No time limits

Pricing

  • Free

Pros

Free to use

No time limits on calls

Supports group calls with up to 12 participants

Encrypted video and chat

Offers screen sharing functionality

Cons

Limited to 12 participants per call

May lack advanced features compared to paid alternatives

Potential privacy concerns with free platform