Cherwell vs Deskero

Struggling to choose between Cherwell and Deskero? Both products offer unique advantages, making it a tough decision.

Cherwell is a Business & Commerce solution with tags like itsm, itam, service-management, asset-management.

It boasts features such as Incident management, Problem management, Change management, Service catalog, Knowledge management, Reporting and dashboards, IT asset management, Automation and workflow and pros including Highly customizable platform, Intuitive drag and drop interface, Strong automation capabilities, Integrates well with other systems, Good for complex IT environments.

On the other hand, Deskero is a Business & Commerce product tagged with kanban, agile, project-management, sprints.

Its standout features include Kanban boards, Epics, Sprints, Assignments, Time tracking, Gantt charts, Resource management, Reporting, Integrations, and it shines with pros like Intuitive interface, Great for agile teams, Flexible boards, Robust features, Affordable pricing.

Feature	Cherwell	Deskero
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

Cherwell

Description: Cherwell is an IT service management (ITSM) and IT asset management (ITAM) software platform. It enables organizations to track, manage, and automate IT services and assets. Cherwell is known for its flexible and customizable platform with easy drag and drop configuration.

Deskero

Description: Deskero is a project management software designed for agile teams. It provides features like kanban boards, epics, sprints, and assignments to manage projects.

Key Features Comparison

Cherwell Features

• Incident management
• Problem management
• Change management
• Service catalog
• Knowledge management
• Reporting and dashboards
• IT asset management
• Automation and workflow

Deskero Features

• Kanban boards
• Epics
• Sprints
• Assignments
• Time tracking
• Gantt charts
• Resource management
• Reporting
• Integrations

Pros & Cons Analysis

Cherwell

Pros

• Highly customizable platform
• Intuitive drag and drop interface
• Strong automation capabilities
• Integrates well with other systems
• Good for complex IT environments

Cons

• Can be complex for smaller organizations
• Requires training to fully leverage capabilities
• Implementation can be time consuming
• Reporting needs improvement
• Limited mobile capabilities

Deskero

Pros

• Intuitive interface
• Great for agile teams
• Flexible boards
• Robust features
• Affordable pricing

Cons

• Steep learning curve
• Mobile app needs work
• Limitations for large teams
• Lacks advanced reporting

Pricing Comparison

Cherwell

• Subscription-Based
• Pay-As-You-Go

Deskero

• Freemium
• Subscription-Based