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CitSmart vs KnowledgeBase Builder

A side-by-side look at CitSmart and KnowledgeBase Builder. For an in-depth review of either product, follow the links below.

CitSmart

CitSmart

Online Services

CitSmart is a cloud-based citizen relationship management platform designed for government agencies to manage citizen requests and interactions. It allows agencies to track service requests, organize documents and data, automate workflows, and analyze performance metrics.

citizen-relationship-managementgovernmentservice-requestsworkflowsanalytics
KnowledgeBase Builder

KnowledgeBase Builder

Business & Commerce

KnowledgeBase Builder is a software that allows you to easily create a searchable knowledge base or FAQ for your website, documentation portal, or intranet. It provides an intuitive editor to add, organize and update articles.

knowledge-basefaqdocumentationarticlessearch