Clickatell vs Infobip

Struggling to choose between Clickatell and Infobip? Both products offer unique advantages, making it a tough decision.

Clickatell is a Social & Communications solution with tags like sms, api, cloud, notifications.

It boasts features such as Two-way SMS, Chatbot messaging, Number lookup, SMS gateway, Real-time delivery receipts, MMS messaging, Toll-free SMS, Email messaging, Voice messaging, Push notifications and pros including Easy to integrate APIs, Scalable infrastructure, Global reach, Reliable delivery, Flexible pricing plans, Good support.

On the other hand, Infobip is a Online Services product tagged with messaging, voice, video, cloud-communications, customer-engagement.

Its standout features include Omnichannel communications, Conversational messaging, Programmable communications, Customer data platform, Contact center, and it shines with pros like Scalable and reliable infrastructure, Easy integration, Global reach, Flexible pricing, Good support.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Clickatell

Clickatell

Clickatell is a cloud-based messaging platform that enables businesses to send and receive SMS, chat, email, push notifications and voice messages through APIs. It provides reliable and scalable SMS infrastructure to carry high SMS volumes.

Categories:
Social & Communications Messaging
sms api cloud notifications

Clickatell Features

  1. Two-way SMS
  2. Chatbot messaging
  3. Number lookup
  4. SMS gateway
  5. Real-time delivery receipts
  6. MMS messaging
  7. Toll-free SMS
  8. Email messaging
  9. Voice messaging
  10. Push notifications

Pricing

  • Pay-As-You-Go
  • Subscription-Based

Pros

Easy to integrate APIs

Scalable infrastructure

Global reach

Reliable delivery

Flexible pricing plans

Good support

Cons

Can get expensive at high volumes

Limited advanced features

SMS delivery delays in some countries

Complex pricing model

Lack of complete chatbot builder

Infobip

Infobip

Infobip is a cloud communications platform that enables businesses to build connected customer experiences across messages, voice, and video. Its solutions help companies engage their customers through multiple communication channels.

Categories:
Online Services Communications Platform
messaging voice video cloud-communications customer-engagement

Infobip Features

  1. Omnichannel communications
  2. Conversational messaging
  3. Programmable communications
  4. Customer data platform
  5. Contact center

Pricing

  • Subscription-Based
  • Pay-As-You-Go
  • Custom Pricing

Pros

Scalable and reliable infrastructure

Easy integration

Global reach

Flexible pricing

Good support

Cons

Can be complex to set up

Limited free tier

Expensive at scale