ClickTale vs LiveSession

Struggling to choose between ClickTale and LiveSession? Both products offer unique advantages, making it a tough decision.

ClickTale is a Ai Tools & Services solution with tags like analytics, heatmaps, session-recording, customer-experience.

It boasts features such as Session recordings, Heatmaps, Funnel analysis, Form analytics, A/B testing, Integration with Google Analytics, Customizable dashboards and pros including Detailed visitor session recordings, Powerful heatmap creation, Identify issues in conversion funnels, Integrates data from other tools, Flexible pricing options.

On the other hand, LiveSession is a Online Services product tagged with live-chat, customer-support, realtime-communication, reporting, thirdparty-integrations.

Its standout features include Real-time chat, Voice and video calling, Agent assignment rules, Chat transfer, Customizable chat widgets, Third-party integrations, Reporting and analytics, and it shines with pros like Easy to use interface, Scalable for growing teams, Mobile app for agents, Customizable to brand needs, Integrates with popular tools.

Feature	ClickTale	LiveSession
Overall Score	N/A	N/A
Primary Category	Ai Tools & Services	Online Services

Product Overview

ClickTale

Description: ClickTale is a customer experience analytics software that records visitors' sessions on a website or mobile app to provide insights into their behavior. It generates heatmaps, conversion funnels, and session recordings to help understand the customer journey.

LiveSession

Description: LiveSession is a live chat and customer support software. It allows companies to interact with website visitors in real-time through live chat, voice, and video features. Key capabilities include agent assignment rules, chat transfer, customizable widgets, reporting tools, and third-party integrations.

Key Features Comparison

ClickTale Features

• Session recordings
• Heatmaps
• Funnel analysis
• Form analytics
• A/B testing
• Integration with Google Analytics
• Customizable dashboards

LiveSession Features

• Real-time chat
• Voice and video calling
• Agent assignment rules
• Chat transfer
• Customizable chat widgets
• Third-party integrations
• Reporting and analytics

Pros & Cons Analysis

ClickTale

Pros

• Detailed visitor session recordings
• Powerful heatmap creation
• Identify issues in conversion funnels
• Integrates data from other tools
• Flexible pricing options

Cons

• Can get expensive at higher tiers
• Setup and configuration can be complex
• May require developer help to install
• Large amounts of data to analyze

LiveSession

Pros

• Easy to use interface
• Scalable for growing teams
• Mobile app for agents
• Customizable to brand needs
• Integrates with popular tools

Cons

• Can get pricey for larger teams
• Limited customization in lower tiers
• No call center functionality

Pricing Comparison

ClickTale

• Subscription-Based

LiveSession

• Freemium
• Subscription-Based