Clixtell vs CrazyCall

Struggling to choose between Clixtell and CrazyCall? Both products offer unique advantages, making it a tough decision.

Clixtell is a Business & Commerce solution with tags like customer-service, messaging, live-chat, social-media, unified-inbox.

It boasts features such as Unified inbox, Omnichannel support, Live chat, Knowledge base, Ticketing system, Real-time analytics, Customizable workflows and pros including Easy to use interface, Affordable pricing, Multiple integration options, Good for small businesses.

On the other hand, CrazyCall is a Social & Communications product tagged with voip, video-conferencing, audio-calls, easy-to-use.

Its standout features include VoIP calling, Video conferencing, Screen sharing, Call recording, Call transfer, Conference calls, Instant messaging, Presence indicators, Desktop and mobile apps, Integrations with CRM and helpdesk software, and it shines with pros like Easy to use interface, High quality audio and video, Free VoIP calls between CrazyCall users, Low cost integration with traditional phone lines, Desktop and mobile apps, Integrations with business software.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Clixtell

Clixtell

Clixtell is a customer service software designed for small businesses. It allows agents to have conversations with customers across multiple channels like phone, email, live chat, and social media from a unified inbox.

Categories:
Business & Commerce Customer Service
customer-service messaging live-chat social-media unified-inbox

Clixtell Features

  1. Unified inbox
  2. Omnichannel support
  3. Live chat
  4. Knowledge base
  5. Ticketing system
  6. Real-time analytics
  7. Customizable workflows

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Affordable pricing

Multiple integration options

Good for small businesses

Cons

Limited features compared to larger platforms

Can be slow with larger teams

Lacks advanced reporting

CrazyCall

CrazyCall

CrazyCall is a voip and video conferencing software that focuses on providing an easy-to-use interface and high quality calls. It allows users to make audio and video calls to other CrazyCall users for free, as well as integrate with traditional phone lines at low rates.

Categories:
Social & Communications Video Conferencing
voip video-conferencing audio-calls easy-to-use

CrazyCall Features

  1. VoIP calling
  2. Video conferencing
  3. Screen sharing
  4. Call recording
  5. Call transfer
  6. Conference calls
  7. Instant messaging
  8. Presence indicators
  9. Desktop and mobile apps
  10. Integrations with CRM and helpdesk software

Pricing

  • Freemium

Pros

Easy to use interface

High quality audio and video

Free VoIP calls between CrazyCall users

Low cost integration with traditional phone lines

Desktop and mobile apps

Integrations with business software

Cons

Limited features in free version

Can be pricey for heavy business use