Cloud Chat 3 vs Chatwoot

Struggling to choose between Cloud Chat 3 and Chatwoot? Both products offer unique advantages, making it a tough decision.

Cloud Chat 3 is a Social & Communications solution with tags like cloud, chat, messaging, video-calling, screen-sharing, integrations.

It boasts features such as Real-time messaging, Group chat rooms, Direct messaging, Video calling, Screen sharing, Integrations with business apps and pros including Easy to use interface, Works across devices, Secure encrypted chats, Scales with business needs, Integrates with other tools.

On the other hand, Chatwoot is a Social & Communications product tagged with opensource, customer-engagement, conversations, website, mobile-app, realtime, unlimited-agents, canned-responses, contact-forms, integrations.

Its standout features include Unlimited agents, Canned responses, Contact forms, Real-time chat, Team inbox, Conversation tagging, Chatbot integration, Third-party integrations, and it shines with pros like Open source, Free for unlimited agents, Customizable and extensible, Self-hosted option available, Good documentation, Active development community.

Feature	Cloud Chat 3	Chatwoot
Overall Score	N/A	N/A
Primary Category	Social & Communications	Social & Communications

Product Overview

Cloud Chat 3

Description: Cloud Chat 3 is a cloud-based business chat software that allows real-time communication between team members. It has features like group chat rooms, direct messaging, video calling, screen sharing, and integrations with business apps.

Chatwoot

Description: Chatwoot is an open-source customer engagement software and live chat application. It allows businesses to have conversations with customers visiting their website or mobile app in real-time. Key features include unlimited agents, canned responses, contact forms, and integrations with other software.

Key Features Comparison

Cloud Chat 3 Features

• Real-time messaging
• Group chat rooms
• Direct messaging
• Video calling
• Screen sharing
• Integrations with business apps

Chatwoot Features

• Unlimited agents
• Canned responses
• Contact forms
• Real-time chat
• Team inbox
• Conversation tagging
• Chatbot integration
• Third-party integrations

Pros & Cons Analysis

Cloud Chat 3

Pros

• Easy to use interface
• Works across devices
• Secure encrypted chats
• Scales with business needs
• Integrates with other tools

Cons

• Can get pricey for large teams
• Mobile app lacks some features
• No free version
• Video quality not the best

Chatwoot

Pros

• Open source
• Free for unlimited agents
• Customizable and extensible
• Self-hosted option available
• Good documentation
• Active development community

Cons

• Limited native integrations
• Can be resource intensive to self-host
• Mobile app needs improvement
• Steeper learning curve than some competitors

Pricing Comparison

Cloud Chat 3

• Subscription-Based

Chatwoot

• Open Source
• Freemium