Cloud Softphone vs Zoiper

Struggling to choose between Cloud Softphone and Zoiper? Both products offer unique advantages, making it a tough decision.

Cloud Softphone is a Social & Communications solution with tags like cloud, softphone, voip, telephony.

It boasts features such as Cloud-based VoIP softphone, Ability to make and receive calls over the internet, No need for physical desk phone, Integrates with various CRM and business apps, Mobile app for iOS and Android, Customizable user interface, Call recording and voicemail features, Supports video conferencing and screen sharing, Automatic call routing and forwarding, Real-time analytics and reporting and pros including Scalable and flexible solution, Reduced hardware and maintenance costs, Improved mobility and remote work capabilities, Seamless integration with other business tools, Robust set of features for small and large teams, Reliable and secure cloud-based infrastructure.

On the other hand, Zoiper is a Social & Communications product tagged with softphone, voip, sip, iax, h323, audio-calls, video-calls, instant-messaging, presence-management.

Its standout features include Voice over IP (VoIP) calling, Video calling, Instant messaging, Presence management, Supports popular protocols like SIP, IAX, and H.323, High quality audio and video, Call recording, Call transfer, Call forwarding, Caller ID, Conference calling, Encryption for secure calls, Auto redial, and it shines with pros like Free version available, Easy to set up and use, Good call quality, Supports many VoIP protocols, Available for Windows, Mac, Linux, iOS and Android, Allows calling regular phone numbers, Has many useful call features.

Feature	Cloud Softphone	Zoiper
Overall Score	N/A	N/A
Primary Category	Social & Communications	Social & Communications

Product Overview

Cloud Softphone

Description: A cloud softphone is a software-based phone system that allows users to make and receive calls over the internet without the need for a physical desk phone. It provides voice communication capabilities without on-site PBX hardware.

Zoiper

Description: Zoiper is a softphone application for making VoIP calls over the internet. It supports popular protocols like SIP, IAX, and H.323. Zoiper provides high quality audio/video calls, instant messaging, presence management and other communication features.

Key Features Comparison

Cloud Softphone Features

• Cloud-based VoIP softphone
• Ability to make and receive calls over the internet
• No need for physical desk phone
• Integrates with various CRM and business apps
• Mobile app for iOS and Android
• Customizable user interface
• Call recording and voicemail features
• Supports video conferencing and screen sharing
• Automatic call routing and forwarding
• Real-time analytics and reporting

Zoiper Features

• Voice over IP (VoIP) calling
• Video calling
• Instant messaging
• Presence management
• Supports popular protocols like SIP, IAX, and H.323
• High quality audio and video
• Call recording
• Call transfer
• Call forwarding
• Caller ID
• Conference calling
• Encryption for secure calls
• Auto redial

Pros & Cons Analysis

Cloud Softphone

Pros

• Scalable and flexible solution
• Reduced hardware and maintenance costs
• Improved mobility and remote work capabilities
• Seamless integration with other business tools
• Robust set of features for small and large teams
• Reliable and secure cloud-based infrastructure

Cons

• Dependency on stable internet connection
• Potential learning curve for users
• Limited customization options in some plans
• Potential integration challenges with legacy systems
• Ongoing subscription costs for some pricing tiers

Zoiper

Pros

• Free version available
• Easy to set up and use
• Good call quality
• Supports many VoIP protocols
• Available for Windows, Mac, Linux, iOS and Android
• Allows calling regular phone numbers
• Has many useful call features

Cons

• Some features only in paid versions
• Can occasionally drop calls
• Some compatibility issues
• Customer support could be better

Pricing Comparison

Cloud Softphone

• Freemium
• Subscription-Based

Zoiper

• Freemium
• Subscription-Based