Cloud Softphone

Cloud Softphone

A cloud softphone is a software-based phone system that allows users to make and receive calls over the internet without the need for a physical desk phone. It provides voice communication capabilities without on-site PBX hardware.
Social & Communications Voice & Video Chat
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Cloud Softphone alternatives ➤

Cloud Softphone: Cloud-Based Phone System

A cloud softphone is a software-based phone system that allows users to make and receive calls over the internet without the need for a physical desk phone. It provides voice communication capabilities without on-site PBX hardware.

What is Cloud Softphone?

A cloud softphone is a software application that enables voice over IP (VoIP) calls directly from a computer, smartphone or tablet without the need for a physical desk phone. It works by sending voice communications as data packets over the internet rather than through traditional phone lines.

Key benefits of a cloud softphone include:

  • No need for on-premise private branch exchange (PBX) system - Everything is hosted in the cloud so businesses can save on hardware costs and IT management.
  • Easy to scale - Adding new extensions just requires creating a new software account, no need to add new hardware.
  • Flexible calling features - Cloud softphones generally include advanced call features like auto-attendant, voicemail-to-email, call forwarding and more.
  • Mobile compatibility - Cloud softphones allow users the flexibility to make and receive calls on their mobile devices or computers.
  • Cost savings - Cloud softphones eliminate the costs of an on-site PBX phone system and phone lines.

Leading cloud softphone providers include RingCentral, Ooma Office, Nextiva and 8x8. Most offer integrations with popular CRM software to provide advanced analytics around call activity. Overall, cloud softphones give businesses a modern, flexible phone system without significant hardware investments.

Cloud Softphone Features

Features

  1. Cloud-based VoIP softphone
  2. Ability to make and receive calls over the internet
  3. No need for physical desk phone
  4. Integrates with various CRM and business apps
  5. Mobile app for iOS and Android
  6. Customizable user interface
  7. Call recording and voicemail features
  8. Supports video conferencing and screen sharing
  9. Automatic call routing and forwarding
  10. Real-time analytics and reporting

Pricing

  • Freemium
  • Subscription-Based

Pros

Scalable and flexible solution

Reduced hardware and maintenance costs

Improved mobility and remote work capabilities

Seamless integration with other business tools

Robust set of features for small and large teams

Reliable and secure cloud-based infrastructure

Cons

Dependency on stable internet connection

Potential learning curve for users

Limited customization options in some plans

Potential integration challenges with legacy systems

Ongoing subscription costs for some pricing tiers

Official Links

Official Website
https://cloudsoftphone.com

The Best Cloud Softphone Alternatives

Top Social & Communications and Voice & Video Chat and other similar apps like Cloud Softphone

Here are some alternatives to Cloud Softphone:

Zoiper icon
Zoiper
Acrobits Softphone icon
Acrobits Softphone
Telephone icon
Telephone
Suggest an alternative ❐

Zoiper icon

Zoiper

Zoiper is a versatile softphone and instant messaging application for Windows, Mac, Linux, iOS and Android devices. It enables users to make and receive VoIP calls, video calls, chat messages and manage presence over the internet.Some of the key features of Zoiper include:Support for popular VoIP protocols - SIP, IAX,...
Zoiper image
Acrobits Softphone icon

Acrobits Softphone

Acrobits Softphone is a VoIP softphone application used for making and receiving calls over the internet. It uses SIP protocols to connect to VoIP providers or PBX systems like Asterisk, allowing you to make calls via your broadband internet connection rather than traditional phone lines.Some key features of Acrobits Softphone...
Acrobits Softphone image
Telephone icon

Telephone

Telephone is a free, open source software for making voice over IP (VoIP) telephone calls over the internet. It can be used as a softphone to make and receive calls through a VoIP service provider or ITSP (Internet Telephony Service Provider).As an open source VoIP client, Telephone supports standard telephony...