CloudView NMS vs GoTo Resolve

Struggling to choose between CloudView NMS and GoTo Resolve? Both products offer unique advantages, making it a tough decision.

CloudView NMS is a Network & Admin solution with tags like cloud, monitoring, network-management, visibility, metrics, administration, troubleshooting.

It boasts features such as Cloud-based network monitoring, Real-time visibility into network performance, Automated issue detection and alerting, Customizable dashboards and reporting, Multi-tenant support for managed service providers, Integrations with popular cloud platforms and pros including Scalable and flexible for growing networks, Easy to deploy and use with minimal setup, Provides comprehensive network visibility, Helps identify and resolve issues quickly, Offers multi-tenant capabilities for MSPs.

On the other hand, GoTo Resolve is a Business & Commerce product tagged with help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.

Its standout features include Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools, and it shines with pros like Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.

Feature	CloudView NMS	GoTo Resolve
Overall Score	N/A	N/A
Primary Category	Network & Admin	Business & Commerce

Product Overview

CloudView NMS

Description: CloudView NMS is a network monitoring system designed for managing and monitoring networks in the cloud. It provides visibility into critical metrics and allows administrators to detect and resolve issues quickly.

GoTo Resolve

Description: GoTo Resolve is a help desk and IT support software designed to streamline customer support and manage IT tickets and tasks. It includes features like ticket management, SLAs, asset tracking, knowledge base, etc.

Key Features Comparison

CloudView NMS Features

• Cloud-based network monitoring
• Real-time visibility into network performance
• Automated issue detection and alerting
• Customizable dashboards and reporting
• Multi-tenant support for managed service providers
• Integrations with popular cloud platforms

GoTo Resolve Features

• Ticket management
• SLA management
• Asset tracking
• Knowledge base
• Reporting and analytics
• Automation and workflows
• Self-service portal
• Integration with other tools

Pros & Cons Analysis

CloudView NMS

Pros

• Scalable and flexible for growing networks
• Easy to deploy and use with minimal setup
• Provides comprehensive network visibility
• Helps identify and resolve issues quickly
• Offers multi-tenant capabilities for MSPs

Cons

• May be more expensive than on-premises solutions
• Dependency on cloud infrastructure and internet connectivity
• Limited customization options for advanced users
• Potential data privacy and security concerns for some organizations

GoTo Resolve

Pros

• Intuitive and easy to use interface
• Robust ticket management capabilities
• Powerful automation features
• Good knowledge base and self-service options
• Flexible pricing options

Cons

• Mobile app could be better
• Setup and configuration can be complex initially
• Reporting is not as customizable as some competitors
• Lacks native social media integration

Pricing Comparison

CloudView NMS

• Subscription-Based

GoTo Resolve

• Freemium
• Subscription-Based