Cobrowse.io vs TeamViewer

Struggling to choose between Cobrowse.io and TeamViewer? Both products offer unique advantages, making it a tough decision.

Cobrowse.io is a Online Services solution with tags like cobrowsing, video-chat, screen-sharing, customer-engagement, realtime-support.

It boasts features such as Co-browsing, Video chat, Screen sharing, Real-time support, Session recording, Agent collaboration and pros including Improves customer engagement, Reduces support costs, Increases sales conversions, Enables remote troubleshooting, Builds trust through transparency.

On the other hand, TeamViewer is a Remote Work & Education product tagged with remote-desktop, screen-sharing, file-transfer, remote-support, online-meetings.

Its standout features include Remote desktop access, File transfer, Screen sharing, Online meetings, Remote printing, VPN access, Remote device control, and it shines with pros like Easy to use interface, Cross-platform support, Secure encrypted connections, Free for personal use, No need to configure router or firewall settings, Mobile app available.

Feature	Cobrowse.io	TeamViewer
Overall Score	N/A	N/A
Primary Category	Online Services	Remote Work & Education

Product Overview

Cobrowse.io

Description: Cobrowse.io is a customer engagement platform that enables website visitors to interact with customer support agents in real-time through co-browsing, video chat, and screen sharing. It allows agents to guide visitors through the website and troubleshoot issues collaboratively.

TeamViewer

Description: TeamViewer is a popular remote desktop software that allows users to access and control computers or mobile devices remotely over the internet. It facilitates remote support and online meetings with features like screen sharing, file transfer, and more.

Key Features Comparison

Cobrowse.io Features

• Co-browsing
• Video chat
• Screen sharing
• Real-time support
• Session recording
• Agent collaboration

TeamViewer Features

• Remote desktop access
• File transfer
• Screen sharing
• Online meetings
• Remote printing
• VPN access
• Remote device control

Pros & Cons Analysis

Cobrowse.io

Pros

• Improves customer engagement
• Reduces support costs
• Increases sales conversions
• Enables remote troubleshooting
• Builds trust through transparency

Cons

• Can be perceived as invasive
• Requires training for agents
• Adds technical complexity
• Increases bandwidth usage
• Limits customer privacy

TeamViewer

Pros

• Easy to use interface
• Cross-platform support
• Secure encrypted connections
• Free for personal use
• No need to configure router or firewall settings
• Mobile app available

Cons

• Free version lacks some features
• Can be expensive for business use
• Requires installation on all devices
• Session recording not available in free version
• Free users limited to only 1 active session

Pricing Comparison

Cobrowse.io

• Freemium
• Subscription-Based

TeamViewer

• Freemium
• Subscription-Based