Cobrowsing vs Surfly
Struggling to choose between Cobrowsing and Surfly? Both products offer unique advantages, making it a tough decision.
Cobrowsing is a Online Services solution with tags like cobrowsing, customer-service, live-support, remote-assistance.
It boasts features such as Real-time screen sharing, Co-browsing, Page highlighting, Form filling, Click-for-me, Session recording, Chat, Annotation tools and pros including Improves customer experience, Reduces support time, Increases conversion rates, Enables remote troubleshooting, Builds trust and transparency.
On the other hand, Surfly is a Online Services product tagged with cobrowsing, customer-support, screen-sharing.
Its standout features include Co-browsing, Screen sharing, Video chat, Form filling, Annotation tools, Session recording, Chatbot integration, Customizable interface, Multi-language support, and it shines with pros like Improves customer engagement, Enables remote assistance, Boosts sales conversions, Reduces support costs, Easy to implement.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
Cobrowsing
Cobrowsing is a software feature that allows customer service agents to visually see and interact with a customer's web browser in real time during a support session. It enables agents to guide users through web processes more easily.
Categories:
Cobrowsing Features
- Real-time screen sharing
- Co-browsing
- Page highlighting
- Form filling
- Click-for-me
- Session recording
- Chat
- Annotation tools
Pricing
- Freemium
- Subscription-Based
Pros
Cons
Surfly
Surfly is a co-browsing software that allows website visitors to browse a website together with a customer support agent in real time. The agent can guide the visitor through the site, fill out forms, and illustrate features while chatting.
Categories:
Surfly Features
- Co-browsing
- Screen sharing
- Video chat
- Form filling
- Annotation tools
- Session recording
- Chatbot integration
- Customizable interface
- Multi-language support
Pricing
- Freemium
- Subscription-Based