Coconut Tickets vs Eventzilla

Struggling to choose between Coconut Tickets and Eventzilla? Both products offer unique advantages, making it a tough decision.

Coconut Tickets is a Business & Commerce solution with tags like help-desk, ticketing, customer-support.

It boasts features such as Shared inbox, SLAs and reminders, Canned responses, Custom ticket fields and pros including Intuitive interface, Automated workflows, Excellent customer support, Simple ticket management.

On the other hand, Eventzilla is a Business & Commerce product tagged with events, ticketing, registration, payments.

Its standout features include Custom registration forms, Event promotion tools, Ticket sales and management, Email notifications, Payment gateway integration, and it shines with pros like Open source and free, Customizable registration flows, Waitlist support, Discount ticket options, Integration with PayPal and Stripe.

Feature	Coconut Tickets	Eventzilla
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

Coconut Tickets

Description: Coconut Tickets is a simple, intuitive help desk and customer support software. It allows you to manage tickets, automate workflows, and provide excellent customer service. Key features include shared inbox, SLAs and reminders, canned responses, and custom ticket fields.

Eventzilla

Description: Eventzilla is an open-source event management and ticketing web application. It allows users to create events, customize registration forms, manage attendees, promote events, and sell tickets online. Key features include custom registration flows, waitlists, discounted tickets, email notifications, and integration with payment gateways.

Key Features Comparison

Coconut Tickets Features

• Shared inbox
• SLAs and reminders
• Canned responses
• Custom ticket fields

Eventzilla Features

• Custom registration forms
• Event promotion tools
• Ticket sales and management
• Email notifications
• Payment gateway integration

Pros & Cons Analysis

Coconut Tickets

Pros

• Intuitive interface
• Automated workflows
• Excellent customer support
• Simple ticket management

Cons

• Limited reporting
• No chat support
• Fewer features than some competitors

Eventzilla

Pros

• Open source and free
• Customizable registration flows
• Waitlist support
• Discount ticket options
• Integration with PayPal and Stripe

Cons

• Limited reporting and analytics
• No mobile app
• Steep learning curve
• Requires self-hosting

Pricing Comparison

Coconut Tickets

• Freemium

Eventzilla

• Open Source