Coconut Tickets vs Ticket Tribe

Struggling to choose between Coconut Tickets and Ticket Tribe? Both products offer unique advantages, making it a tough decision.

Coconut Tickets is a Business & Commerce solution with tags like help-desk, ticketing, customer-support.

It boasts features such as Shared inbox, SLAs and reminders, Canned responses, Custom ticket fields and pros including Intuitive interface, Automated workflows, Excellent customer support, Simple ticket management.

On the other hand, Ticket Tribe is a Business & Commerce product tagged with help-desk, ticketing, customer-support, customer-service.

Its standout features include Cloud-based help desk software, Ticket management, Knowledge base, Customer support, Email integration, Reporting and analytics, and it shines with pros like Easy to use interface, Affordable pricing, Multiple support channels, Mobile app, Custom branding and workflows.

Feature	Coconut Tickets	Ticket Tribe
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

Coconut Tickets

Description: Coconut Tickets is a simple, intuitive help desk and customer support software. It allows you to manage tickets, automate workflows, and provide excellent customer service. Key features include shared inbox, SLAs and reminders, canned responses, and custom ticket fields.

Ticket Tribe

Description: Ticket Tribe is a cloud-based help desk and customer service software designed for small businesses. It allows companies to manage customer support tickets, requests, and queries in one centralized platform.

Key Features Comparison

Coconut Tickets Features

• Shared inbox
• SLAs and reminders
• Canned responses
• Custom ticket fields

Ticket Tribe Features

• Cloud-based help desk software
• Ticket management
• Knowledge base
• Customer support
• Email integration
• Reporting and analytics

Pros & Cons Analysis

Coconut Tickets

Pros

• Intuitive interface
• Automated workflows
• Excellent customer support
• Simple ticket management

Cons

• Limited reporting
• No chat support
• Fewer features than some competitors

Ticket Tribe

Pros

• Easy to use interface
• Affordable pricing
• Multiple support channels
• Mobile app
• Custom branding and workflows

Cons

• Limited automation features
• No chatbot integration
• Third-party integrations cost extra

Pricing Comparison

Coconut Tickets

• Freemium

Ticket Tribe

• Freemium
• Subscription-Based