Comm100 Live Chat vs Live Helper Chat

Struggling to choose between Comm100 Live Chat and Live Helper Chat? Both products offer unique advantages, making it a tough decision.

Comm100 Live Chat is a Social & Communications solution with tags like live-chat, customer-service, help-desk, email-management, realtime-communication.

It boasts features such as Real-time live chat, Chatbot automation, Visitor monitoring, Chat transfer, Chat surveys, Chat templates, Customizable chat widget, Agent collaboration, Reporting and analytics and pros including Easy to use interface, Comprehensive features, Good value for money, Great customer support, Highly customizable.

On the other hand, Live Helper Chat is a Social & Communications product tagged with chat, live-chat, customer-service, messaging, realtime.

Its standout features include Real-time chat, Multiple chat agents, Canned responses, File sharing, CRM integration, Helpdesk integration, Visitor monitoring, Chat transcripts, Customizable interface, Multilingual support, and it shines with pros like Open source and free, Easy to install and use, Good feature set for the price, Active community support, Customizable and extensible.

Feature	Comm100 Live Chat	Live Helper Chat
Overall Score	N/A	N/A
Primary Category	Social & Communications	Social & Communications

Product Overview

Comm100 Live Chat

Description: Comm100 Live Chat is a customer service software that provides live chat, email management, and help desk features for companies to communicate with customers in real-time. It's an easy-to-use and customizable solution for small businesses.

Live Helper Chat

Description: Live Helper Chat is an open-source live chat software that allows websites to communicate with visitors in real-time. It offers features like multiple chat agents, canned messages, file sharing, and integration with CRM and helpdesk tools.

Key Features Comparison

Comm100 Live Chat Features

• Real-time live chat
• Chatbot automation
• Visitor monitoring
• Chat transfer
• Chat surveys
• Chat templates
• Customizable chat widget
• Agent collaboration
• Reporting and analytics

Live Helper Chat Features

• Real-time chat
• Multiple chat agents
• Canned responses
• File sharing
• CRM integration
• Helpdesk integration
• Visitor monitoring
• Chat transcripts
• Customizable interface
• Multilingual support

Pros & Cons Analysis

Comm100 Live Chat

Pros

• Easy to use interface
• Comprehensive features
• Good value for money
• Great customer support
• Highly customizable

Cons

• Can be pricey for larger teams
• Some limitations in free plan
• Integration with other software can be tricky

Live Helper Chat

Pros

• Open source and free
• Easy to install and use
• Good feature set for the price
• Active community support
• Customizable and extensible

Cons

• Can be resource intensive
• Limited native mobile support
• Steep learning curve for customization
• Lacks some advanced features of paid solutions

Pricing Comparison

Comm100 Live Chat

• Freemium
• Subscription-Based

Live Helper Chat

• Open Source
• Custom Pricing