CrazyCall vs Callcap

Struggling to choose between CrazyCall and Callcap? Both products offer unique advantages, making it a tough decision.

CrazyCall is a Social & Communications solution with tags like voip, video-conferencing, audio-calls, easy-to-use.

It boasts features such as VoIP calling, Video conferencing, Screen sharing, Call recording, Call transfer, Conference calls, Instant messaging, Presence indicators, Desktop and mobile apps, Integrations with CRM and helpdesk software and pros including Easy to use interface, High quality audio and video, Free VoIP calls between CrazyCall users, Low cost integration with traditional phone lines, Desktop and mobile apps, Integrations with business software.

On the other hand, Callcap is a Business & Commerce product tagged with call-recording, audio-recording, business-productivity.

Its standout features include Automatic call recording, Inbound and outbound call recording, Audio file storage and archiving, Search and organize recordings, Share recordings as audio files, and it shines with pros like Easy to set up and use, Good call quality recordings, Secure cloud storage, Helps resolve customer disputes, Improves employee training.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

CrazyCall

CrazyCall

CrazyCall is a voip and video conferencing software that focuses on providing an easy-to-use interface and high quality calls. It allows users to make audio and video calls to other CrazyCall users for free, as well as integrate with traditional phone lines at low rates.

Categories:
voip video-conferencing audio-calls easy-to-use

CrazyCall Features

  1. VoIP calling
  2. Video conferencing
  3. Screen sharing
  4. Call recording
  5. Call transfer
  6. Conference calls
  7. Instant messaging
  8. Presence indicators
  9. Desktop and mobile apps
  10. Integrations with CRM and helpdesk software

Pricing

  • Freemium

Pros

Easy to use interface

High quality audio and video

Free VoIP calls between CrazyCall users

Low cost integration with traditional phone lines

Desktop and mobile apps

Integrations with business software

Cons

Limited features in free version

Can be pricey for heavy business use


Callcap

Callcap

Callcap is a call recording software designed for business and personal use. It automatically records incoming and outgoing calls and lets you archive, store, search, organize, and share voice conversations as audio files.

Categories:
call-recording audio-recording business-productivity

Callcap Features

  1. Automatic call recording
  2. Inbound and outbound call recording
  3. Audio file storage and archiving
  4. Search and organize recordings
  5. Share recordings as audio files

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to set up and use

Good call quality recordings

Secure cloud storage

Helps resolve customer disputes

Improves employee training

Cons

Subscription fees can add up

Storage limits on free plans

Integration limited to certain phones/PBXs

Privacy concerns around call recording