Struggling to choose between CrazyEgg and LiveSession? Both products offer unique advantages, making it a tough decision.
CrazyEgg is a Online Services solution with tags like heatmaps, visitor-tracking, ab-testing, conversion-optimization.
It boasts features such as Heatmaps - visualize where users click, move mouse, and scroll on pages, Scrollmaps - see how far down visitors scroll on pages, Overlay Report - compare engagement metrics between two date ranges, Confetti - highlight clusters of clicks to identify popular elements, Form Analytics - see drop off rates and conversions for forms and pros including Very visual and easy to interpret data, Affordable entry pricing, Easy to install tracking code, Good for optimizing landing pages.
On the other hand, LiveSession is a Online Services product tagged with live-chat, customer-support, realtime-communication, reporting, thirdparty-integrations.
Its standout features include Real-time chat, Voice and video calling, Agent assignment rules, Chat transfer, Customizable chat widgets, Third-party integrations, Reporting and analytics, and it shines with pros like Easy to use interface, Scalable for growing teams, Mobile app for agents, Customizable to brand needs, Integrates with popular tools.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
CrazyEgg is a popular web analytics service that provides heatmaps and other visual tools to analyze visitor behavior and engagement on a website. It helps optimize site content and design.
LiveSession is a live chat and customer support software. It allows companies to interact with website visitors in real-time through live chat, voice, and video features. Key capabilities include agent assignment rules, chat transfer, customizable widgets, reporting tools, and third-party integrations.