CrazyEgg vs LiveSession

Struggling to choose between CrazyEgg and LiveSession? Both products offer unique advantages, making it a tough decision.

CrazyEgg is a Online Services solution with tags like heatmaps, visitor-tracking, ab-testing, conversion-optimization.

It boasts features such as Heatmaps - visualize where users click, move mouse, and scroll on pages, Scrollmaps - see how far down visitors scroll on pages, Overlay Report - compare engagement metrics between two date ranges, Confetti - highlight clusters of clicks to identify popular elements, Form Analytics - see drop off rates and conversions for forms and pros including Very visual and easy to interpret data, Affordable entry pricing, Easy to install tracking code, Good for optimizing landing pages.

On the other hand, LiveSession is a Online Services product tagged with live-chat, customer-support, realtime-communication, reporting, thirdparty-integrations.

Its standout features include Real-time chat, Voice and video calling, Agent assignment rules, Chat transfer, Customizable chat widgets, Third-party integrations, Reporting and analytics, and it shines with pros like Easy to use interface, Scalable for growing teams, Mobile app for agents, Customizable to brand needs, Integrates with popular tools.

Feature	CrazyEgg	LiveSession
Overall Score	N/A	N/A
Primary Category	Online Services	Online Services

Product Overview

CrazyEgg

Description: CrazyEgg is a popular web analytics service that provides heatmaps and other visual tools to analyze visitor behavior and engagement on a website. It helps optimize site content and design.

LiveSession

Description: LiveSession is a live chat and customer support software. It allows companies to interact with website visitors in real-time through live chat, voice, and video features. Key capabilities include agent assignment rules, chat transfer, customizable widgets, reporting tools, and third-party integrations.

Key Features Comparison

CrazyEgg Features

• Heatmaps - visualize where users click, move mouse, and scroll on pages
• Scrollmaps - see how far down visitors scroll on pages
• Overlay Report - compare engagement metrics between two date ranges
• Confetti - highlight clusters of clicks to identify popular elements
• Form Analytics - see drop off rates and conversions for forms

LiveSession Features

• Real-time chat
• Voice and video calling
• Agent assignment rules
• Chat transfer
• Customizable chat widgets
• Third-party integrations
• Reporting and analytics

Pros & Cons Analysis

CrazyEgg

Pros

• Very visual and easy to interpret data
• Affordable entry pricing
• Easy to install tracking code
• Good for optimizing landing pages

Cons

• Limited number of pageviews on basic plan
• Lacks advanced segmentation
• No funnel visualization
• Only provides web analytics

LiveSession

Pros

• Easy to use interface
• Scalable for growing teams
• Mobile app for agents
• Customizable to brand needs
• Integrates with popular tools

Cons

• Can get pricey for larger teams
• Limited customization in lower tiers
• No call center functionality

Pricing Comparison

CrazyEgg

• Freemium
• Subscription-Based

LiveSession

• Freemium
• Subscription-Based