
Description: Crisp is a customer messaging platform that allows companies to have conversations with customers across multiple channels like chat, email, SMS, social media, and more. It enables teams to provide real-time support and sales through an integrated centralized inbox.
Type: Open Source Test Automation Framework
Founded: 2011
Primary Use: Mobile app testing automation
Supported Platforms: iOS, Android, Windows

Description: HelpCrunch is a help desk and customer service software that allows companies to manage customer support across multiple channels like email, live chat, voice calls, and social media from one platform. It includes features like shared team inboxes, knowledge base, community forums, and automation workflows.
Type: Cloud-based Test Automation Platform
Founded: 2015
Primary Use: Web, mobile, and API testing
Supported Platforms: Web, iOS, Android, API