Struggling to choose between CrossLoop and GoTo Resolve? Both products offer unique advantages, making it a tough decision.
CrossLoop is a Remote Work & Education solution with tags like remote-desktop, file-transfer, screen-sharing, voip.
It boasts features such as Remote desktop access, File transfer, Remote printing, VOIP calls, Screen sharing and pros including Easy to set up, Free for personal use, Allows remote control of another computer, Good for remote tech support and collaboration.
On the other hand, GoTo Resolve is a Business & Commerce product tagged with help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.
Its standout features include Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools, and it shines with pros like Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
CrossLoop is a remote desktop software that allows users to access and control a computer remotely over the internet. It enables file transfer, remote printing, VOIP calls and screen sharing. CrossLoop is easy to set up and free for personal use.
GoTo Resolve is a help desk and IT support software designed to streamline customer support and manage IT tickets and tasks. It includes features like ticket management, SLAs, asset tracking, knowledge base, etc.