Delighted vs Devoted
Struggling to choose between Delighted and Devoted? Both products offer unique advantages, making it a tough decision.
Delighted is a Business & Commerce solution with tags like surveys, customer-satisfaction, net-promoter-score, feedback, analytics.
It boasts features such as Send NPS surveys via email & SMS, Real-time dashboard to view NPS scores, Automated workflows based on NPS responses, Integration with CRM & support tools, Segment customers & analyze NPS trends, Custom branding & survey personalization, API access to survey data & insights and pros including Simple and intuitive interface, Powerful segmentation and targeting, Automated follow-up on detractors, Easy to integrate with other tools, Great customer support, Affordable pricing.
On the other hand, Devoted is a Office & Productivity product tagged with wiki, documents, databases, collaboration, opensource.
Its standout features include Wiki pages, Markdown support, Databases, Kanban boards, @mentions, Comments, Version history, Access controls, Mobile apps, Plugins, Themes, Open source, and it shines with pros like Free and open source, Great for documentation, Flexible content creation, Real-time collaboration, Mobile apps available, Self-hosted option available.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
Delighted
Delighted is a customer experience and net promoter score (NPS) software. It allows businesses to send surveys via email and SMS to get feedback from customers. Delighted then analyzes the survey responses and provides insights into customer satisfaction levels across various segments.
Categories:
Delighted Features
- Send NPS surveys via email & SMS
- Real-time dashboard to view NPS scores
- Automated workflows based on NPS responses
- Integration with CRM & support tools
- Segment customers & analyze NPS trends
- Custom branding & survey personalization
- API access to survey data & insights
Pricing
- Subscription-Based
Pros
Cons
Devoted
Devoted is an open-source alternative to Notion and Confluence for knowledge management and collaboration. It allows teams to create wikis, documents, and databases to share information in one place.
Categories:
Devoted Features
- Wiki pages
- Markdown support
- Databases
- Kanban boards
- @mentions
- Comments
- Version history
- Access controls
- Mobile apps
- Plugins
- Themes
- Open source
Pricing
- Open Source
- Self-Hosted