Delighted vs SoGoSurvey

Struggling to choose between Delighted and SoGoSurvey? Both products offer unique advantages, making it a tough decision.

Delighted is a Business & Commerce solution with tags like surveys, customer-satisfaction, net-promoter-score, feedback, analytics.

It boasts features such as Send NPS surveys via email & SMS, Real-time dashboard to view NPS scores, Automated workflows based on NPS responses, Integration with CRM & support tools, Segment customers & analyze NPS trends, Custom branding & survey personalization, API access to survey data & insights and pros including Simple and intuitive interface, Powerful segmentation and targeting, Automated follow-up on detractors, Easy to integrate with other tools, Great customer support, Affordable pricing.

On the other hand, SoGoSurvey is a Business & Commerce product tagged with survey, questionnaire, feedback.

Its standout features include Drag & drop survey builder, Customizable design themes, Skip logic & branching, Multiple question types, Data analytics & reports, Real-time results, Custom branding, Multi-language support, Email/link distribution, Survey logic, Data exports, Partial responses, Response validation, Survey versioning, User permissions, API access, Single & multi-page surveys, Mobile optimization, Survey quotas, Data filters, Custom CSS, White labeling, Survey cloning, and it shines with pros like Intuitive drag & drop builder, Customizable design themes, Powerful skip logic, Robust analytics and reports, Real-time results, Multi-language support, Easy distribution, Partial response saving, Survey versioning, API access, Mobile optimized.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Delighted

Delighted

Delighted is a customer experience and net promoter score (NPS) software. It allows businesses to send surveys via email and SMS to get feedback from customers. Delighted then analyzes the survey responses and provides insights into customer satisfaction levels across various segments.

Categories:
surveys customer-satisfaction net-promoter-score feedback analytics

Delighted Features

  1. Send NPS surveys via email & SMS
  2. Real-time dashboard to view NPS scores
  3. Automated workflows based on NPS responses
  4. Integration with CRM & support tools
  5. Segment customers & analyze NPS trends
  6. Custom branding & survey personalization
  7. API access to survey data & insights

Pricing

  • Subscription-Based

Pros

Simple and intuitive interface

Powerful segmentation and targeting

Automated follow-up on detractors

Easy to integrate with other tools

Great customer support

Affordable pricing

Cons

Limited customization of surveys

No advanced analytics or reporting

Slow loading times for large datasets

No offline survey options

Steep learning curve for setup


SoGoSurvey

SoGoSurvey

SoGoSurvey is an online survey and questionnaire builder that allows users to easily create, distribute, and analyze surveys. It provides templates and customization options to design professional-looking surveys.

Categories:
survey questionnaire feedback

SoGoSurvey Features

  1. Drag & drop survey builder
  2. Customizable design themes
  3. Skip logic & branching
  4. Multiple question types
  5. Data analytics & reports
  6. Real-time results
  7. Custom branding
  8. Multi-language support
  9. Email/link distribution
  10. Survey logic
  11. Data exports
  12. Partial responses
  13. Response validation
  14. Survey versioning
  15. User permissions
  16. API access
  17. Single & multi-page surveys
  18. Mobile optimization
  19. Survey quotas
  20. Data filters
  21. Custom CSS
  22. White labeling
  23. Survey cloning

Pricing

  • Freemium
  • Subscription-based

Pros

Intuitive drag & drop builder

Customizable design themes

Powerful skip logic

Robust analytics and reports

Real-time results

Multi-language support

Easy distribution

Partial response saving

Survey versioning

API access

Mobile optimized

Cons

No offline surveys

Limited free plan

No data connectors

Steep learning curve for advanced features