Devoted vs Delighted

Struggling to choose between Devoted and Delighted? Both products offer unique advantages, making it a tough decision.

Devoted is a Office & Productivity solution with tags like wiki, documents, databases, collaboration, opensource.

It boasts features such as Wiki pages, Markdown support, Databases, Kanban boards, @mentions, Comments, Version history, Access controls, Mobile apps, Plugins, Themes, Open source and pros including Free and open source, Great for documentation, Flexible content creation, Real-time collaboration, Mobile apps available, Self-hosted option available.

On the other hand, Delighted is a Business & Commerce product tagged with surveys, customer-satisfaction, net-promoter-score, feedback, analytics.

Its standout features include Send NPS surveys via email & SMS, Real-time dashboard to view NPS scores, Automated workflows based on NPS responses, Integration with CRM & support tools, Segment customers & analyze NPS trends, Custom branding & survey personalization, API access to survey data & insights, and it shines with pros like Simple and intuitive interface, Powerful segmentation and targeting, Automated follow-up on detractors, Easy to integrate with other tools, Great customer support, Affordable pricing.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Devoted

Devoted

Devoted is an open-source alternative to Notion and Confluence for knowledge management and collaboration. It allows teams to create wikis, documents, and databases to share information in one place.

Categories:
Office & Productivity Knowledge Management
wiki documents databases collaboration opensource

Devoted Features

  1. Wiki pages
  2. Markdown support
  3. Databases
  4. Kanban boards
  5. @mentions
  6. Comments
  7. Version history
  8. Access controls
  9. Mobile apps
  10. Plugins
  11. Themes
  12. Open source

Pricing

  • Open Source
  • Self-Hosted

Pros

Free and open source

Great for documentation

Flexible content creation

Real-time collaboration

Mobile apps available

Self-hosted option available

Cons

Less features than paid options

Steeper learning curve than some tools

Formatting options more limited

No offline access

Delighted

Delighted

Delighted is a customer experience and net promoter score (NPS) software. It allows businesses to send surveys via email and SMS to get feedback from customers. Delighted then analyzes the survey responses and provides insights into customer satisfaction levels across various segments.

Categories:
Business & Commerce Customer Experience
surveys customer-satisfaction net-promoter-score feedback analytics

Delighted Features

  1. Send NPS surveys via email & SMS
  2. Real-time dashboard to view NPS scores
  3. Automated workflows based on NPS responses
  4. Integration with CRM & support tools
  5. Segment customers & analyze NPS trends
  6. Custom branding & survey personalization
  7. API access to survey data & insights

Pricing

  • Subscription-Based

Pros

Simple and intuitive interface

Powerful segmentation and targeting

Automated follow-up on detractors

Easy to integrate with other tools

Great customer support

Affordable pricing

Cons

Limited customization of surveys

No advanced analytics or reporting

Slow loading times for large datasets

No offline survey options

Steep learning curve for setup