DokaCRM vs Zoho CRM

Struggling to choose between DokaCRM and Zoho CRM? Both products offer unique advantages, making it a tough decision.

DokaCRM is a Business & Commerce solution with tags like crm, sales, marketing, open-source.

It boasts features such as Contact Management, Lead Management, Opportunity Management, Activity Tracking, Email Integration, Reporting and Dashboards, Calendar, Custom Fields, Role-based Access Control and pros including Open source and free, User friendly interface, Customizable, Integrates with other apps, Good for small businesses.

On the other hand, Zoho CRM is a Business & Commerce product tagged with crm, sales, marketing, support.

Its standout features include Contact management, Pipeline tracking, Lead scoring, Reporting, Marketing automation, Sales forecasting, Customer support, Mobile app, Customizable dashboards, Workflow automation, and it shines with pros like Comprehensive CRM features, Affordable pricing, Intuitive user interface, Integrates with other Zoho apps, Strong customer support, Scalable for businesses of all sizes.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

DokaCRM

DokaCRM

DokaCRM is an open-source customer relationship management (CRM) software designed for small and medium-sized businesses. It provides sales, marketing, and customer service functionality in a user-friendly web-based interface.

Categories:
Business & Commerce Crm
crm sales marketing open-source

DokaCRM Features

  1. Contact Management
  2. Lead Management
  3. Opportunity Management
  4. Activity Tracking
  5. Email Integration
  6. Reporting and Dashboards
  7. Calendar
  8. Custom Fields
  9. Role-based Access Control

Pricing

  • Open Source
  • Free

Pros

Open source and free

User friendly interface

Customizable

Integrates with other apps

Good for small businesses

Cons

Limited features compared to paid CRMs

Lacks some advanced functionality

Can be slow with large databases

Limited support options

Zoho CRM

Zoho CRM

Zoho CRM is a customer relationship management platform that helps businesses manage sales, marketing, customer support, and overall customer engagement. It includes features like contact management, pipeline tracking, lead scoring, and reporting.

Categories:
Business & Commerce Customer Relationship Management
crm sales marketing support

Zoho CRM Features

  1. Contact management
  2. Pipeline tracking
  3. Lead scoring
  4. Reporting
  5. Marketing automation
  6. Sales forecasting
  7. Customer support
  8. Mobile app
  9. Customizable dashboards
  10. Workflow automation

Pricing

  • Freemium
  • Subscription-Based

Pros

Comprehensive CRM features

Affordable pricing

Intuitive user interface

Integrates with other Zoho apps

Strong customer support

Scalable for businesses of all sizes

Cons

Limited customization options

Steep learning curve for complex features

Limited third-party integrations compared to some competitors

Mobile app has limited functionality compared to desktop version