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Elastix vs Rocket.Chat

Professional comparison and analysis to help you choose the right software solution for your needs.

Elastix icon
Elastix
Rocket.Chat icon
Rocket.Chat

Elastix vs Rocket.Chat: The Verdict

⚡ Summary:

Elastix: Elastix is an open source unified communications server software that combines IP PBX, email, IM, faxing, and collaboration features. It is built on top of free open source software like Asterisk, HylaFAX, Openfire, and Postfix.

Rocket.Chat: Rocket.Chat is an open-source, self-hosted communication platform that provides team collaboration through chat, video, and audio. With features such as channels, direct messaging, and integrations, Rocket.Chat facilitates real-time communication for teams and communities. Its customization options and extensibility make it suitable for diverse collaboration needs.

Both tools serve their respective audiences. Compare the features, pricing, and user ratings above to determine which best fits your needs.

Last updated: May 2026 · Comparison by Sugggest Editorial Team

Feature Elastix Rocket.Chat
Sugggest Score
Category Network & Admin Social & Communications
Pricing Open Source free

Product Overview

Elastix
Elastix

Description: Elastix is an open source unified communications server software that combines IP PBX, email, IM, faxing, and collaboration features. It is built on top of free open source software like Asterisk, HylaFAX, Openfire, and Postfix.

Type: software

Pricing: Open Source

Rocket.Chat
Rocket.Chat

Description: Rocket.Chat is an open-source, self-hosted communication platform that provides team collaboration through chat, video, and audio. With features such as channels, direct messaging, and integrations, Rocket.Chat facilitates real-time communication for teams and communities. Its customization options and extensibility make it suitable for diverse collaboration needs.

Type: software

Pricing: free

Key Features Comparison

Elastix
Elastix Features
  • IP PBX for VoIP calls
  • Voicemail
  • Call conferencing
  • Call recording
  • Fax server
  • Instant messaging
  • Presence management
  • Email server
  • CRM integration
Rocket.Chat
Rocket.Chat Features
  • Real-time messaging
  • Audio/video conferencing
  • File sharing
  • Screen sharing
  • Customizable roles and permissions
  • Third-party integrations
  • Mobile apps
  • Bots
  • End-to-end encryption

Pros & Cons Analysis

Elastix
Elastix

Pros

  • Open source and free
  • Built on proven open source components like Asterisk
  • Supports a wide range of telephony features
  • Easy to install and manage
  • Scalable for small to large deployments

Cons

  • Limited official support options
  • Requires technical expertise to setup and manage
  • Not as feature rich as some commercial UC solutions
  • Fragmented ecosystem of addons and integrations
Rocket.Chat
Rocket.Chat

Pros

  • Open source
  • Self-hosted
  • Highly customizable
  • Feature rich
  • Active development community
  • Scalable for large teams

Cons

  • Can be resource intensive to host yourself
  • Steep learning curve for admins
  • Mobile apps not as full featured as desktop
  • No built-in task management

Pricing Comparison

Elastix
Elastix
  • Open Source
Rocket.Chat
Rocket.Chat
  • free

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