Elastix

Elastix

Elastix is an open source unified communications server software that combines IP PBX, email, IM, faxing, and collaboration features. It is built on top of free open source software like Asterisk, HylaFAX, Openfire, and Postfix.
unified-communications ip-pbx voip open-source

Elastix: Unified Communications Server Software

Open source unified communications server combining IP PBX, email, IM, faxing, and collaboration features with Asterisk, HylaFAX, Openfire, and Postfix.

What is Elastix?

Elastix is an open source Linux distribution that integrates multiple open source projects to offer a unified communications server solution. It bundles together and configures several components like:

  • Asterisk - An open source PBX system that handles voice over IP communications.
  • HylaFAX - An open source fax server.
  • Postfix - An open source email server.
  • Openfire - An open source instant messaging and collaboration server.

By combining these components, Elastix offers a complete voice and communications platform that includes IP PBX functionality, voicemail, conference calling, call routing rules, IVR menus, fax capabilities, email, instant messaging, and more. It provides a web-based GUI that simplifies the configuration and administration processes.

Some of the key features and capabilities provided by Elastix include: call forwarding, call recording, call reporting, Interactive Voice Response (IVR), automatic call distribution (ACD), hunt groups, voicemail to email, fax to email integration, instant messaging between users, audio conference rooms, and more.

Elastix has community-based support and development and runs on standard server hardware using the CentOS Linux distribution. It can integrate with both traditional PSTN lines along with VoIP providers for an all-in-one unified comms solution.

Elastix Features

Features

  1. IP PBX for VoIP calls
  2. Voicemail
  3. Call conferencing
  4. Call recording
  5. Fax server
  6. Instant messaging
  7. Presence management
  8. Email server
  9. CRM integration

Pricing

  • Open Source

Pros

Open source and free

Built on proven open source components like Asterisk

Supports a wide range of telephony features

Easy to install and manage

Scalable for small to large deployments

Cons

Limited official support options

Requires technical expertise to setup and manage

Not as feature rich as some commercial UC solutions

Fragmented ecosystem of addons and integrations


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