Empathy vs Smartsupp
A side-by-side look at Empathy and Smartsupp. For an in-depth review of either product, follow the links below.
Empathy
Social & Communications
Empathy is an open source instant messaging client that supports text, voice and video chat. It uses the Telepathy framework and integrates with the GNOME desktop environment. Empathy supports popular protocols like XMPP, IRC, Facebook Messenger, and more.
chatmessagingvoipxmppirc
Smartsupp
Online Services
Smartsupp is a customer support software that allows companies to communicate with website visitors in real-time via chat, audio/video calls, and co-browsing. It offers features like automated greetings, proactive chat invitations, real-time visitor tracking, and analytics.
chatlive-chatcustomer-serviceanalytics
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