
Description: Engati is an AI-powered conversational automation platform that allows you to build chatbots and virtual assistants for customer service, support, sales, and other business uses. It provides a drag-and-drop visual bot builder to easily create flows, integrates with popular messaging channels, and has built-in NLP capabilities.
Type: Open Source Test Automation Framework
Founded: 2011
Primary Use: Mobile app testing automation
Supported Platforms: iOS, Android, Windows

Description: iET ITSM is an IT service management software that helps organizations manage their IT services and assets. It includes features like incident, problem, change and release management, CMDB, knowledge base, reporting, and more.
Type: Cloud-based Test Automation Platform
Founded: 2015
Primary Use: Web, mobile, and API testing
Supported Platforms: Web, iOS, Android, API