Epicor ERP vs Datto Autotask

Struggling to choose between Epicor ERP and Datto Autotask? Both products offer unique advantages, making it a tough decision.

Epicor ERP is a Business & Commerce solution with tags like erp, accounting, crm, supply-chain-management, manufacturing, order-management.

It boasts features such as Financial management, Customer relationship management, Supply chain management, Manufacturing management, Project management, Human capital management, Service management, Sales management and pros including Deep functionality for complex manufacturing, Flexible deployment options, Industry-specific versions available, Global capabilities, Scales to large enterprises.

On the other hand, Datto Autotask is a Business & Commerce product tagged with psa, rmm, bdr, it-business-management, professional-services-automation.

Its standout features include Professional Services Automation (PSA), Remote Monitoring and Management (RMM), Backup and Disaster Recovery (BDR), Integrated IT business management platform, Ticketing and workflow management, Billing and invoicing, Asset management, Reporting and analytics, and it shines with pros like Comprehensive all-in-one solution for MSPs, Tight integration between PSA, RMM, and BDR, Robust ticketing and workflow management, Customizable dashboards and reporting, Scalable for growing MSP businesses.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Epicor ERP

Epicor ERP

Epicor ERP is an enterprise resource planning software that provides capabilities for accounting, CRM, inventory and order management, supply chain management, project management, manufacturing, and more. It is designed for mid-sized and large businesses in various industries.

Categories:
erp accounting crm supply-chain-management manufacturing order-management

Epicor ERP Features

  1. Financial management
  2. Customer relationship management
  3. Supply chain management
  4. Manufacturing management
  5. Project management
  6. Human capital management
  7. Service management
  8. Sales management

Pricing

  • Subscription-Based
  • Custom Pricing

Pros

Deep functionality for complex manufacturing

Flexible deployment options

Industry-specific versions available

Global capabilities

Scales to large enterprises

Cons

Can be complex and require customization

Vendor can dictate upgrade cycles

Upfront costs and implementation can be expensive

Not ideal for small businesses


Datto Autotask

Datto Autotask

Datto Autotask is an IT business management platform that provides professional services automation, remote monitoring and management, and backup and disaster recovery for managed service providers. It combines PSA, RMM, and BDR into a single integrated suite.

Categories:
psa rmm bdr it-business-management professional-services-automation

Datto Autotask Features

  1. Professional Services Automation (PSA)
  2. Remote Monitoring and Management (RMM)
  3. Backup and Disaster Recovery (BDR)
  4. Integrated IT business management platform
  5. Ticketing and workflow management
  6. Billing and invoicing
  7. Asset management
  8. Reporting and analytics

Pricing

  • Subscription-Based

Pros

Comprehensive all-in-one solution for MSPs

Tight integration between PSA, RMM, and BDR

Robust ticketing and workflow management

Customizable dashboards and reporting

Scalable for growing MSP businesses

Cons

Can be complex to set up and configure

Steep learning curve for new users

Pricing can be expensive for smaller MSPs

Limited customization options for some features