Ericom AccessToGo vs GoTo Resolve

Struggling to choose between Ericom AccessToGo and GoTo Resolve? Both products offer unique advantages, making it a tough decision.

Ericom AccessToGo is a Remote Work & Education solution with tags like remote-access, html5, web-browser, desktop-access, file-access.

It boasts features such as HTML5-based remote desktop access, Secure encrypted connections, Multi-platform support, Single sign-on, Granular access controls, Load balancing, Works with RDP, ICA, and SSH protocols, Integration with enterprise directories like Active Directory, High availability with failover servers, Centralized management console and pros including Easy to use web-based interface, No client software requirements, Strong security features, Scalable to support many users, Integrates with existing infrastructure, Flexible access from many devices.

On the other hand, GoTo Resolve is a Business & Commerce product tagged with help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.

Its standout features include Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools, and it shines with pros like Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.