Erlang vs Zammad
A side-by-side look at Erlang and Zammad. For an in-depth review of either product, follow the links below.
Erlang
Development
Erlang is a general-purpose, concurrent, functional programming language known for its high availability, distribution, fault tolerance and soft real-time capabilities. It was originally developed by Ericsson for telecom applications.
functionalconcurrenttelecommunications
Zammad
Business & Commerce
Zammad is an open-source helpdesk and customer support system. It features ticket management, knowledge base, customer portal, and integrations with various other business systems. Zammad aims to provide an affordable alternative to expensive commercial systems with similar functionality.
helpdeskticketingknowledge-basecustomer-portal