Struggling to choose between Escalated and DoubleVerify? Both products offer unique advantages, making it a tough decision.
Escalated is a Business & Commerce solution with tags like ticketing, automation, customer-support.
It boasts features such as Ticket management, Ticket assignment, SLA tracking, Canned responses, Custom automation rules, Reporting and analytics and pros including Centralizes customer support in one place, Automates repetitive tasks, Provides visibility into support operations, Customizable to fit business needs.
On the other hand, DoubleVerify is a Business & Commerce product tagged with ad-fraud-prevention, measurement, digital-media, verification, optimization, viewability, brand-safety, fraud-detection, traffic-quality.
Its standout features include Pre-bid ad fraud protection, Post-bid ad fraud protection, Brand safety & suitability, Viewability measurement, Attention and engagement metrics, Reporting and analytics, and it shines with pros like Detailed transparency into ad delivery, Helps maximize ad performance, Protects brand reputation, Integrates with major ad platforms, Near real-time campaign optimization.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
Escalated is a customer service software that allows companies to track, organize, and manage customer support tickets in one place. It provides features like ticket assignment, SLAs, canned responses, and custom rules to automate repetitive tasks.
DoubleVerify is an ad fraud prevention and measurement software that provides solutions for digital media verification and optimization. It allows advertisers, agencies, and publishers to measure ad viewability, brand safety, fraud, and traffic quality across devices.