EVA ICS vs SURE Universal

Struggling to choose between EVA ICS and SURE Universal? Both products offer unique advantages, making it a tough decision.

EVA ICS is a Network & Admin solution with tags like incident-management, itsm, ticketing, security-operations.

It boasts features such as Incident management, Problem management, Change management, Service request management, Knowledge base, Dashboards and reporting, SLA tracking, Custom workflows, REST API and pros including Open source and free, Highly customizable, Good for ITSM and security teams, Active community support, Integrates with many tools via API.

On the other hand, SURE Universal is a Office & Productivity product tagged with survey, form-builder, questionnaire, data-collection, open-source.

Its standout features include Drag-and-drop form builder, Multi-platform survey deployment (web, email, mobile apps), Skip logic and branching questions, Data validation and consistency checks, Customizable themes, Data analysis and reporting tools, Multi-language support, User management and access controls, REST API for integration, and it shines with pros like Free and open source, Intuitive and easy to use interface, Powerful and flexible form building capabilities, Robust data collection and analysis features, Active development community.

Feature	EVA ICS	SURE Universal
Overall Score	N/A	N/A
Primary Category	Network & Admin	Office & Productivity

Product Overview

EVA ICS

Description: EVA ICS is an open-source incident management system designed for enterprises. It helps organize, track, and manage incidents and problems using custom workflows. Useful for IT teams and security operations.

SURE Universal

Description: SURE Universal is an open-source software application that allows users to conduct surveys and questionnaires. It features a user-friendly drag-and-drop interface for building forms, the ability to deploy surveys on multiple platforms, and robust data collection and analysis tools.

Key Features Comparison

EVA ICS Features

• Incident management
• Problem management
• Change management
• Service request management
• Knowledge base
• Dashboards and reporting
• SLA tracking
• Custom workflows
• REST API

SURE Universal Features

• Drag-and-drop form builder
• Multi-platform survey deployment (web, email, mobile apps)
• Skip logic and branching questions
• Data validation and consistency checks
• Customizable themes
• Data analysis and reporting tools
• Multi-language support
• User management and access controls
• REST API for integration

Pros & Cons Analysis

EVA ICS

Pros

• Open source and free
• Highly customizable
• Good for ITSM and security teams
• Active community support
• Integrates with many tools via API

Cons

• Steep learning curve
• Requires self-hosting and setup
• Limited native integrations
• Not as full-featured as paid options

SURE Universal

Pros

• Free and open source
• Intuitive and easy to use interface
• Powerful and flexible form building capabilities
• Robust data collection and analysis features
• Active development community

Cons

• Limited sample size for free version
• Less features than paid alternatives
• Requires some technical skill to install and configure

Pricing Comparison

EVA ICS

• Open Source

SURE Universal

• Open Source
• Freemium