Eventzilla vs Merlin Tickets

Struggling to choose between Eventzilla and Merlin Tickets? Both products offer unique advantages, making it a tough decision.

Eventzilla is a Business & Commerce solution with tags like events, ticketing, registration, payments.

It boasts features such as Custom registration forms, Event promotion tools, Ticket sales and management, Email notifications, Payment gateway integration and pros including Open source and free, Customizable registration flows, Waitlist support, Discount ticket options, Integration with PayPal and Stripe.

On the other hand, Merlin Tickets is a Business & Commerce product tagged with ticketing, help-desk, customer-support.

Its standout features include Ticket management, SLA tracking, Knowledge base, Custom branding, Open-source, and it shines with pros like Open-source and free to use, Customizable to fit business needs, Robust ticket management system, Knowledge base for self-service support.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Eventzilla

Eventzilla

Eventzilla is an open-source event management and ticketing web application. It allows users to create events, customize registration forms, manage attendees, promote events, and sell tickets online. Key features include custom registration flows, waitlists, discounted tickets, email notifications, and integration with payment gateways.

Categories:
Business & Commerce Event Management
events ticketing registration payments

Eventzilla Features

  1. Custom registration forms
  2. Event promotion tools
  3. Ticket sales and management
  4. Email notifications
  5. Payment gateway integration

Pricing

  • Open Source

Pros

Open source and free

Customizable registration flows

Waitlist support

Discount ticket options

Integration with PayPal and Stripe

Cons

Limited reporting and analytics

No mobile app

Steep learning curve

Requires self-hosting

Merlin Tickets

Merlin Tickets

Merlin Tickets is an open-source help desk and ticketing system. It allows companies to track, prioritize, and solve customer support tickets. Key features include ticket management, SLA tracking, knowledge base, and custom branding.

Categories:
Business & Commerce Customer Service & Support
ticketing help-desk customer-support

Merlin Tickets Features

  1. Ticket management
  2. SLA tracking
  3. Knowledge base
  4. Custom branding
  5. Open-source

Pricing

  • Open Source

Pros

Open-source and free to use

Customizable to fit business needs

Robust ticket management system

Knowledge base for self-service support

Cons

May require more technical expertise to set up and maintain

Limited integrations compared to commercial alternatives

Fewer out-of-the-box features than some paid options