Eventzilla vs Merlin Tickets

Professional comparison and analysis to help you choose the right software solution for your needs. Compare features, pricing, pros & cons, and make an informed decision.

Eventzilla icon
Eventzilla
Merlin Tickets icon
Merlin Tickets

Expert Analysis & Comparison

Struggling to choose between Eventzilla and Merlin Tickets? Both products offer unique advantages, making it a tough decision.

Eventzilla is a Business & Commerce solution with tags like events, ticketing, registration, payments.

It boasts features such as Custom registration forms, Event promotion tools, Ticket sales and management, Email notifications, Payment gateway integration and pros including Open source and free, Customizable registration flows, Waitlist support, Discount ticket options, Integration with PayPal and Stripe.

On the other hand, Merlin Tickets is a Business & Commerce product tagged with ticketing, help-desk, customer-support.

Its standout features include Ticket management, SLA tracking, Knowledge base, Custom branding, Open-source, and it shines with pros like Open-source and free to use, Customizable to fit business needs, Robust ticket management system, Knowledge base for self-service support.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Why Compare Eventzilla and Merlin Tickets?

When evaluating Eventzilla versus Merlin Tickets, both solutions serve different needs within the business & commerce ecosystem. This comparison helps determine which solution aligns with your specific requirements and technical approach.

Market Position & Industry Recognition

Eventzilla and Merlin Tickets have established themselves in the business & commerce market. Key areas include events, ticketing, registration.

Technical Architecture & Implementation

The architectural differences between Eventzilla and Merlin Tickets significantly impact implementation and maintenance approaches. Related technologies include events, ticketing, registration, payments.

Integration & Ecosystem

Both solutions integrate with various tools and platforms. Common integration points include events, ticketing and ticketing, help-desk.

Decision Framework

Consider your technical requirements, team expertise, and integration needs when choosing between Eventzilla and Merlin Tickets. You might also explore events, ticketing, registration for alternative approaches.

Feature Eventzilla Merlin Tickets
Overall Score N/A N/A
Primary Category Business & Commerce Business & Commerce
Target Users Developers, QA Engineers QA Teams, Non-technical Users
Deployment Self-hosted, Cloud Cloud-based, SaaS
Learning Curve Moderate to Steep Easy to Moderate

Product Overview

Eventzilla
Eventzilla

Description: Eventzilla is an open-source event management and ticketing web application. It allows users to create events, customize registration forms, manage attendees, promote events, and sell tickets online. Key features include custom registration flows, waitlists, discounted tickets, email notifications, and integration with payment gateways.

Type: Open Source Test Automation Framework

Founded: 2011

Primary Use: Mobile app testing automation

Supported Platforms: iOS, Android, Windows

Merlin Tickets
Merlin Tickets

Description: Merlin Tickets is an open-source help desk and ticketing system. It allows companies to track, prioritize, and solve customer support tickets. Key features include ticket management, SLA tracking, knowledge base, and custom branding.

Type: Cloud-based Test Automation Platform

Founded: 2015

Primary Use: Web, mobile, and API testing

Supported Platforms: Web, iOS, Android, API

Key Features Comparison

Eventzilla
Eventzilla Features
  • Custom registration forms
  • Event promotion tools
  • Ticket sales and management
  • Email notifications
  • Payment gateway integration
Merlin Tickets
Merlin Tickets Features
  • Ticket management
  • SLA tracking
  • Knowledge base
  • Custom branding
  • Open-source

Pros & Cons Analysis

Eventzilla
Eventzilla
Pros
  • Open source and free
  • Customizable registration flows
  • Waitlist support
  • Discount ticket options
  • Integration with PayPal and Stripe
Cons
  • Limited reporting and analytics
  • No mobile app
  • Steep learning curve
  • Requires self-hosting
Merlin Tickets
Merlin Tickets
Pros
  • Open-source and free to use
  • Customizable to fit business needs
  • Robust ticket management system
  • Knowledge base for self-service support
Cons
  • May require more technical expertise to set up and maintain
  • Limited integrations compared to commercial alternatives
  • Fewer out-of-the-box features than some paid options

Pricing Comparison

Eventzilla
Eventzilla
  • Open Source
Merlin Tickets
Merlin Tickets
  • Open Source

Get More Information

Ready to Make Your Decision?

Explore more software comparisons and find the perfect solution for your needs