Eventzilla vs Merlin Tickets

Struggling to choose between Eventzilla and Merlin Tickets? Both products offer unique advantages, making it a tough decision.

Eventzilla is a Business & Commerce solution with tags like events, ticketing, registration, payments.

It boasts features such as Custom registration forms, Event promotion tools, Ticket sales and management, Email notifications, Payment gateway integration and pros including Open source and free, Customizable registration flows, Waitlist support, Discount ticket options, Integration with PayPal and Stripe.

On the other hand, Merlin Tickets is a Business & Commerce product tagged with ticketing, help-desk, customer-support.

Its standout features include Ticket management, SLA tracking, Knowledge base, Custom branding, Open-source, and it shines with pros like Open-source and free to use, Customizable to fit business needs, Robust ticket management system, Knowledge base for self-service support.

Feature	Eventzilla	Merlin Tickets
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

Eventzilla

Description: Eventzilla is an open-source event management and ticketing web application. It allows users to create events, customize registration forms, manage attendees, promote events, and sell tickets online. Key features include custom registration flows, waitlists, discounted tickets, email notifications, and integration with payment gateways.

Merlin Tickets

Description: Merlin Tickets is an open-source help desk and ticketing system. It allows companies to track, prioritize, and solve customer support tickets. Key features include ticket management, SLA tracking, knowledge base, and custom branding.

Key Features Comparison

Eventzilla Features

• Custom registration forms
• Event promotion tools
• Ticket sales and management
• Email notifications
• Payment gateway integration

Merlin Tickets Features

• Ticket management
• SLA tracking
• Knowledge base
• Custom branding
• Open-source

Pros & Cons Analysis

Eventzilla

Pros

• Open source and free
• Customizable registration flows
• Waitlist support
• Discount ticket options
• Integration with PayPal and Stripe

Cons

• Limited reporting and analytics
• No mobile app
• Steep learning curve
• Requires self-hosting

Merlin Tickets

Pros

• Open-source and free to use
• Customizable to fit business needs
• Robust ticket management system
• Knowledge base for self-service support

Cons

• May require more technical expertise to set up and maintain
• Limited integrations compared to commercial alternatives
• Fewer out-of-the-box features than some paid options

Pricing Comparison

Eventzilla

• Open Source

Merlin Tickets

• Open Source