Ezylinc vs VK

Struggling to choose between Ezylinc and VK? Both products offer unique advantages, making it a tough decision.

Ezylinc is a Business & Commerce solution with tags like customer-service, omnichannel, shared-inboxes, chat, email, social-media, slas, workflows, reporting.

It boasts features such as Shared team inboxes, Service level agreements, Custom workflows, Omnichannel support, Reporting and pros including Improves customer satisfaction, Increases agent productivity, Unified workspace, Easy to use interface, Scalable.

On the other hand, VK is a Social & Communications product tagged with social-media, messaging, groups, photo-sharing.

Its standout features include Social networking, Messaging, Photo and video sharing, Groups and communities, Games, News feed, Notifications, Profile customization, and it shines with pros like Very popular in Russia and former Soviet countries, Clean and intuitive interface, Lots of features beyond just social networking, Strong privacy controls, Supports multiple languages.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Ezylinc

Ezylinc

Ezylinc is a customer service software that helps companies provide exceptional support across channels like email, chat, and social media. It offers features like shared team inboxes, service level agreements, custom workflows, omnichannel support, and reporting.

Categories:
Business & Commerce Customer Service
customer-service omnichannel shared-inboxes chat email social-media slas workflows reporting

Ezylinc Features

  1. Shared team inboxes
  2. Service level agreements
  3. Custom workflows
  4. Omnichannel support
  5. Reporting

Pricing

  • Subscription-Based
  • Custom Pricing

Pros

Improves customer satisfaction

Increases agent productivity

Unified workspace

Easy to use interface

Scalable

Cons

Can be expensive for small teams

Limited native integrations

Mobile app needs improvement

Setup and configuration can be complex

VK

VK

VK is a popular Russian social media platform similar to Facebook that allows users to connect with friends, share content, join groups, play games, and more. It has over 500 million users mainly in Russia and Russian-speaking countries.

Categories:
Social & Communications Social Networking
social-media messaging groups photo-sharing

VK Features

  1. Social networking
  2. Messaging
  3. Photo and video sharing
  4. Groups and communities
  5. Games
  6. News feed
  7. Notifications
  8. Profile customization

Pricing

  • Freemium

Pros

Very popular in Russia and former Soviet countries

Clean and intuitive interface

Lots of features beyond just social networking

Strong privacy controls

Supports multiple languages

Cons

Limited adoption outside of Russian-speaking countries

Less active developer community than Facebook

Some features copied directly from Facebook

Targeted by Russian government censorship and surveillance