Fanurio vs sevDesk

Struggling to choose between Fanurio and sevDesk? Both products offer unique advantages, making it a tough decision.

Fanurio is a Business & Commerce solution with tags like time-tracking, invoicing, reporting, freelancing.

It boasts features such as Time tracking, Invoicing, Expense tracking, Project management, Reporting and pros including Free version available, Intuitive interface, Integration with other software, Mobile app available.

On the other hand, sevDesk is a Business & Commerce product tagged with help-desk, ticket-system, knowledge-base, email-support, slas, reporting.

Its standout features include Ticket Management, Knowledge Base, Email Piping, SLA Management, Reporting, Multi-Brand Support, Multi-Channel Support (Email, Web, API), Role-based Access Control, REST API, Custom Fields, Notifications, and it shines with pros like Open source and free, Easy to use and intuitive interface, Good feature set for a free tool, Active development community, Integrates with many other tools via API, Self-hosted, so you control the data.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Fanurio

Fanurio

Fanurio is a time tracking and billing software designed for freelancers and small businesses. It allows users to track time for projects and tasks, create invoices, export reports, and integrate with Basecamp, Toggl, and other software.

Categories:
Business & Commerce Time Tracking
time-tracking invoicing reporting freelancing

Fanurio Features

  1. Time tracking
  2. Invoicing
  3. Expense tracking
  4. Project management
  5. Reporting

Pricing

  • Freemium
  • Subscription-Based

Pros

Free version available

Intuitive interface

Integration with other software

Mobile app available

Cons

Limited features in free version

No recurring invoices

Lacks advanced reporting

sevDesk

sevDesk

sevDesk is an open-source help desk and customer support ticket system. It allows companies to provide customer support and manage inquiries through a web-based platform. Key features include ticket management, knowledge base, email piping, SLAs and reporting.

Categories:
Business & Commerce Customer Service & Support
help-desk ticket-system knowledge-base email-support slas reporting

SevDesk Features

  1. Ticket Management
  2. Knowledge Base
  3. Email Piping
  4. SLA Management
  5. Reporting
  6. Multi-Brand Support
  7. Multi-Channel Support (Email, Web, API)
  8. Role-based Access Control
  9. REST API
  10. Custom Fields
  11. Notifications

Pricing

  • Open Source

Pros

Open source and free

Easy to use and intuitive interface

Good feature set for a free tool

Active development community

Integrates with many other tools via API

Self-hosted, so you control the data

Cons

Lacks some advanced features of paid tools

Mobile app is limited

Can be resource intensive to host yourself

Limited native reporting capabilities