Feedback Lite vs Responster

Struggling to choose between Feedback Lite and Responster? Both products offer unique advantages, making it a tough decision.

Feedback Lite is a Business & Commerce solution with tags like reviews, feedback, customer-service, analytics.

It boasts features such as Collect customer feedback via email surveys, Analyze feedback data to identify key trends, Manage customer interactions from a central dashboard, Lightweight and easy to use interface, Integrates with popular apps like Slack and Zendesk, Customizable survey templates, Real-time feedback monitoring and pros including Simple and intuitive interface, Affordable pricing, Quick setup, Good for small businesses.

On the other hand, Responster is a Business & Commerce product tagged with survey, form-builder, analytics, feedback.

Its standout features include Drag-and-drop survey builder, Customizable themes, Real-time response analytics, Integrations with Salesforce, MailChimp, Slack, Skip logic and branching, Custom reporting, Anonymous survey links, Multi-language support, and it shines with pros like Intuitive interface, Great for gathering customer feedback, Robust analytics and reporting, Good value for money, Great customer support.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Feedback Lite

Feedback Lite

Feedback Lite is a lightweight customer feedback software designed for small businesses. It allows collecting customer reviews, analyzing feedback data to uncover insights, and managing customer interactions from a single dashboard. The tool is easy to set up and use without much technical know-how.

Categories:
Business & Commerce Customer Feedback
reviews feedback customer-service analytics

Feedback Lite Features

  1. Collect customer feedback via email surveys
  2. Analyze feedback data to identify key trends
  3. Manage customer interactions from a central dashboard
  4. Lightweight and easy to use interface
  5. Integrates with popular apps like Slack and Zendesk
  6. Customizable survey templates
  7. Real-time feedback monitoring

Pricing

  • Freemium
  • Subscription-Based

Pros

Simple and intuitive interface

Affordable pricing

Quick setup

Good for small businesses

Cons

Limited features compared to advanced tools

Less customization options

Basic analytics and reporting

Responster

Responster

Responster is a survey and form building software that allows users to easily create online surveys, questionnaires, polls and forms to collect feedback and data. It has drag and drop form building, customizable themes, real-time response analytics and integrates with popular software like Salesforce, MailChimp, and Slack.

Categories:
Business & Commerce Survey & Form Building
survey form-builder analytics feedback

Responster Features

  1. Drag-and-drop survey builder
  2. Customizable themes
  3. Real-time response analytics
  4. Integrations with Salesforce, MailChimp, Slack
  5. Skip logic and branching
  6. Custom reporting
  7. Anonymous survey links
  8. Multi-language support

Pricing

  • Freemium
  • Subscription-Based

Pros

Intuitive interface

Great for gathering customer feedback

Robust analytics and reporting

Good value for money

Great customer support

Cons

Can be pricey for smaller businesses

Advanced features require higher tier plans

Mobile app could be better

Occasional bugs