FeedbackRig vs Positively Free NPS

Struggling to choose between FeedbackRig and Positively Free NPS? Both products offer unique advantages, making it a tough decision.

FeedbackRig is a Business & Commerce solution with tags like reviews, feedback, sentiment-analysis, surveys.

It boasts features such as Centralized feedback collection, Review monitoring, Review response automation, Review analytics, Review display, Targeted review requests, Multi-channel review collection (Email, SMS, Web, Mobile) and pros including Easy to set up and use, Customizable review forms, Powerful analytics and reporting, Helps improve customer satisfaction, Allows targeted outreach to detractors.

On the other hand, Positively Free NPS is a Business & Commerce product tagged with opensource, net-promoter-score, nps, customer-loyalty, customer-feedback.

Its standout features include Open-source Net Promoter Score software, Gather customer feedback via email surveys, Data analysis tools to measure customer loyalty, and it shines with pros like Free and open-source, Customizable survey templates, Detailed customer feedback analytics.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

FeedbackRig

FeedbackRig

FeedbackRig is a feedback and review management software that allows businesses to collect customer reviews across various touchpoints. It helps centralize feedback collection, analyze sentiment, identify trends, and enable targeted outreach campaigns.

Categories:
Business & Commerce Customer Feedback
reviews feedback sentiment-analysis surveys

FeedbackRig Features

  1. Centralized feedback collection
  2. Review monitoring
  3. Review response automation
  4. Review analytics
  5. Review display
  6. Targeted review requests
  7. Multi-channel review collection (Email, SMS, Web, Mobile)

Pricing

  • Subscription-Based

Pros

Easy to set up and use

Customizable review forms

Powerful analytics and reporting

Helps improve customer satisfaction

Allows targeted outreach to detractors

Cons

Can be pricey for small businesses

Lacks some advanced features like NPS scoring

Review display limited to website, no integration with social media

Positively Free NPS

Positively Free NPS

Positively Free NPS is an open-source Net Promoter Score software designed for gathering customer feedback. It allows sending NPS surveys via email and features data analysis tools to measure customer loyalty.

Categories:
Business & Commerce Customer Feedback
opensource net-promoter-score nps customer-loyalty customer-feedback

Positively Free NPS Features

  1. Open-source Net Promoter Score software
  2. Gather customer feedback via email surveys
  3. Data analysis tools to measure customer loyalty

Pricing

  • Open Source

Pros

Free and open-source

Customizable survey templates

Detailed customer feedback analytics

Cons

Limited survey distribution channels

May require technical expertise to set up

Fewer features compared to paid NPS tools