FeedbacQ vs OpenSupports

Struggling to choose between FeedbacQ and OpenSupports? Both products offer unique advantages, making it a tough decision.

FeedbacQ is a Business & Commerce solution with tags like feedback, survey, questionnaire, analytics.

It boasts features such as Customizable surveys, Polls and questionnaires, Feedback collection, Data analysis, Feedback reporting and pros including Easy to use interface, Custom branding options, Real-time feedback, Automated workflows, Good support.

On the other hand, OpenSupports is a Business & Commerce product tagged with help-desk, ticketing-system, customer-support, open-source.

Its standout features include Ticket management, Knowledge base, User roles and permissions, Email piping, REST API, Multi-language support, and it shines with pros like Open source and free, Easy to install and use, Active community support, Customizable and extensible.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

FeedbacQ

FeedbacQ

FeedbacQ is a feedback and survey software that allows businesses to create customizable surveys, polls, and questionnaires to gather feedback from customers, employees, and stakeholders. It provides tools to easily collect, analyze, and act on feedback to improve products, services, employee satisfaction and more.

Categories:
Business & Commerce Feedback & Survey
feedback survey questionnaire analytics

FeedbacQ Features

  1. Customizable surveys
  2. Polls and questionnaires
  3. Feedback collection
  4. Data analysis
  5. Feedback reporting

Pricing

  • Subscription-Based

Pros

Easy to use interface

Custom branding options

Real-time feedback

Automated workflows

Good support

Cons

Can be pricey for small businesses

Limited integration options

No offline survey option

OpenSupports

OpenSupports

OpenSupports is an open-source help desk and customer support ticketing system. It allows companies to manage customer support requests and internal help desk tickets through a web-based interface.

Categories:
Business & Commerce Customer Support
help-desk ticketing-system customer-support open-source

OpenSupports Features

  1. Ticket management
  2. Knowledge base
  3. User roles and permissions
  4. Email piping
  5. REST API
  6. Multi-language support

Pricing

  • Open Source

Pros

Open source and free

Easy to install and use

Active community support

Customizable and extensible

Cons

Limited built-in reporting

Less features than paid options

May require technical expertise to fully customize