Fieldmotion vs Kickserv

Professional comparison and analysis to help you choose the right software solution for your needs. Compare features, pricing, pros & cons, and make an informed decision.

Fieldmotion icon
Fieldmotion
Kickserv icon
Kickserv

Expert Analysis & Comparison

Struggling to choose between Fieldmotion and Kickserv? Both products offer unique advantages, making it a tough decision.

Fieldmotion is a Business & Commerce solution with tags like scheduling, dispatching, tracking, invoicing, field-service, mobile, inventory, assets, customers, billing, reporting.

It boasts features such as Automated scheduling, Mobile field tech enablement, Inventory and asset tracking, Customer management, Billing, Reporting and pros including User-friendly interface, Real-time tracking and monitoring, Customizable workflows, Integrates with QuickBooks and Xero, Mobile app for field technicians.

On the other hand, Kickserv is a Business & Commerce product tagged with ticket-management, knowledge-base, live-chat.

Its standout features include Ticket management, Knowledge base, Live chat, Open API, Email piping, Canned responses, SLA policies, Help desk reports, and it shines with pros like Free and open source, Easy to set up and use, Good basic feature set, Integrates with many apps, Self-hosted.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Why Compare Fieldmotion and Kickserv?

When evaluating Fieldmotion versus Kickserv, both solutions serve different needs within the business & commerce ecosystem. This comparison helps determine which solution aligns with your specific requirements and technical approach.

Market Position & Industry Recognition

Fieldmotion and Kickserv have established themselves in the business & commerce market. Key areas include scheduling, dispatching, tracking.

Technical Architecture & Implementation

The architectural differences between Fieldmotion and Kickserv significantly impact implementation and maintenance approaches. Related technologies include scheduling, dispatching, tracking, invoicing.

Integration & Ecosystem

Both solutions integrate with various tools and platforms. Common integration points include scheduling, dispatching and ticket-management, knowledge-base.

Decision Framework

Consider your technical requirements, team expertise, and integration needs when choosing between Fieldmotion and Kickserv. You might also explore scheduling, dispatching, tracking for alternative approaches.

Feature Fieldmotion Kickserv
Overall Score N/A N/A
Primary Category Business & Commerce Business & Commerce
Target Users Developers, QA Engineers QA Teams, Non-technical Users
Deployment Self-hosted, Cloud Cloud-based, SaaS
Learning Curve Moderate to Steep Easy to Moderate

Product Overview

Fieldmotion
Fieldmotion

Description: Fieldmotion is a field service management software that helps businesses to schedule, dispatch, track and invoice field service jobs. It includes features such as automated scheduling, mobile field tech enablement, inventory and asset tracking, customer management, billing, reporting and more.

Type: Open Source Test Automation Framework

Founded: 2011

Primary Use: Mobile app testing automation

Supported Platforms: iOS, Android, Windows

Kickserv
Kickserv

Description: Kickserv is an open-source customer support software designed for small businesses. It provides ticket management, knowledge base, and live chat features to help companies support their customers.

Type: Cloud-based Test Automation Platform

Founded: 2015

Primary Use: Web, mobile, and API testing

Supported Platforms: Web, iOS, Android, API

Key Features Comparison

Fieldmotion
Fieldmotion Features
  • Automated scheduling
  • Mobile field tech enablement
  • Inventory and asset tracking
  • Customer management
  • Billing
  • Reporting
Kickserv
Kickserv Features
  • Ticket management
  • Knowledge base
  • Live chat
  • Open API
  • Email piping
  • Canned responses
  • SLA policies
  • Help desk reports

Pros & Cons Analysis

Fieldmotion
Fieldmotion
Pros
  • User-friendly interface
  • Real-time tracking and monitoring
  • Customizable workflows
  • Integrates with QuickBooks and Xero
  • Mobile app for field technicians
Cons
  • Steep learning curve
  • Limited customization options
  • Can be pricey for small businesses
Kickserv
Kickserv
Pros
  • Free and open source
  • Easy to set up and use
  • Good basic feature set
  • Integrates with many apps
  • Self-hosted
Cons
  • Limited customization
  • No advanced reporting
  • No phone support
  • Limited user roles and permissions

Pricing Comparison

Fieldmotion
Fieldmotion
  • Subscription-Based
  • Custom Pricing
Kickserv
Kickserv
  • Open Source

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