What is Fieldmotion?
Fieldmotion is a comprehensive field service management software designed to help field service businesses to efficiently manage their operations and grow their business. It provides various features and capabilities for scheduling and dispatching technicians, managing customer information, tracking inventory and assets, capturing payments, and generating insightful reports.
The automated scheduling engine in Fieldmotion optimizes routes and technician schedules based on skills, availability and location to ensure on-time arrival. Dispatchers can easily assign work orders and track technician progress in real-time through the interactive map views and mobile technician apps. Custom rule-based scheduling further improves scheduling efficiency.
With Fieldmotion's customer management portal, customers can self-schedule appointments or request services online. The system captures customer and location data allowing businesses to provide customized and informed services. It also includes tools for quoting, invoicing, collecting payments and managing retention.
Field technicians can efficiently perform daily tasks like capturing customer signatures, recording meter readings, and collecting payments through the Android and iOS mobile apps. Inventory management ensures required parts and assets are available onsite when needed. Businesses can enable marketing and feedback surveys through the apps as well.
Robust reporting and analytics provide actionable insights into operational KPIs. The executive dashboard offers an overview of key performance metrics while custom reports can be generated for specific requirements. Users can easily analyze schedules, productivity, work distribution, payments and more to make data-driven decisions.
Fieldmotion helps streamline operations across office, field and customer channels providing complete workflow automation for field service businesses. The solution is scalable, flexible and highly customizable catering from small to large enterprises.