ACT!

ACT!

ACT! is a customer relationship management (CRM) software designed for small and medium-sized businesses to organize contact and customer details, track communications, and manage sales opportunities. It integrates with common software like Microsoft Office and offers solutions t
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crm contacts sales

ACT!: CRM Software for Small Business

Customer relationship management (CRM) software for small and medium-sized businesses to organize contact details, track communications, and manage sales opportunities with integration to Microsoft Office.

What is ACT!?

ACT! is a customer relationship management (CRM) software application designed for small and medium-sized businesses to organize contact details, track communications, manage sales opportunities, and more. First launched in 1993 by Symantec, ACT! is now developed by Swiftpage.

Key features of ACT! include:

  • Contact management - Organize contact details for individuals and companies, including fields like name, company, email, phone, address, and custom fields.
  • Calendar - Schedule activities like calls, meetings, and to-dos and view your contacts’ calendars.
  • Opportunity tracking - Track details through each stage of the sales process for forecasting.
  • Email integration - Sync emails from services like Gmail and Outlook.
  • Customizable reports & dashboards - Build reports and dashboards for sales analysis.
  • Integration with Office and Outlook - Easily import/export Office documents and sync Outlook contacts.

ACT! offers industry-specific solutions for real estate, healthcare, accounting firms, and more. It comes in 3 editions based on number of contacts - ACT! Pro, ACT! Premium, and ACT! Enterprise. There is also a cloud version called ACT! Growth Suite. Pricing starts at $10/month per user. Overall, ACT! is an easy-to-use CRM geared for SMBs to organize customer data and conversations in one place to drive sales.

ACT! Features

Features

  1. Contact management
  2. Task management
  3. Sales automation
  4. Reporting and analytics
  5. Email integration
  6. Calendar sync
  7. Mobile access

Pricing

  • Subscription-Based
  • Custom Pricing

Pros

User-friendly interface

Robust feature set for SMBs

Integration with MS Office and Outlook

Available as both cloud and on-premises

Industry-specific versions and add-ons

Cons

Can be pricey for very small businesses

Limited customization options

Not as scalable as other CRM platforms


The Best ACT! Alternatives

Top Business & Commerce and Customer Relationship Management and other similar apps like ACT!


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