
Description: Firehose Chat is a real-time team communication and collaboration platform. It provides features like group chat rooms, direct messaging, video calls, file sharing, and app integrations. Firehose Chat aims to improve team productivity and workflow.
Type: Open Source Test Automation Framework
Founded: 2011
Primary Use: Mobile app testing automation
Supported Platforms: iOS, Android, Windows

Description: tawk.to is a free live chat software that allows websites to talk to visitors in real-time. It's easy to set up with no downloads required, has customizable widgets, and provides visitor analytics.
Type: Cloud-based Test Automation Platform
Founded: 2015
Primary Use: Web, mobile, and API testing
Supported Platforms: Web, iOS, Android, API