Fiverr vs Khdemti

Struggling to choose between Fiverr and Khdemti? Both products offer unique advantages, making it a tough decision.

Fiverr is a Online Services solution with tags like freelancing, gigs, services, marketplace, projects, tasks.

It boasts features such as Freelance services marketplace, Allows freelancers to offer services starting at $5, Buyers can purchase gig services for projects/tasks, Popular services like graphic design, digital marketing, programming, video editing, Built-in payment system, Profile and portfolio for freelancers, Review system for freelancers and buyers and pros including Low cost services, Large selection of freelancers and services, Easy to find freelancers for small tasks/projects, Secure payment system, Review system builds trust.

On the other hand, Khdemti is a Business & Commerce product tagged with opensource, customer-support, small-business, omnichannel, email, live-chat, social-media.

Its standout features include Unified inbox, Email support, Live chat, Social media integration, Knowledge base, Ticket management, Canned responses, Contact management, Reporting and analytics, and it shines with pros like Open source and free, Easy to set up and use, Omnichannel support, Scales with business growth, Great for small teams, Very customizable, Active development community.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Fiverr

Fiverr

Fiverr is an online marketplace for freelance services. Freelancers offer services starting at $5, and buyers can purchase these gig services for projects or tasks they need completed. Popular services include graphic design, digital marketing, programming, video editing, and more.

Categories:
freelancing gigs services marketplace projects tasks

Fiverr Features

  1. Freelance services marketplace
  2. Allows freelancers to offer services starting at $5
  3. Buyers can purchase gig services for projects/tasks
  4. Popular services like graphic design, digital marketing, programming, video editing
  5. Built-in payment system
  6. Profile and portfolio for freelancers
  7. Review system for freelancers and buyers

Pricing

  • Freemium
  • Subscription-Based

Pros

Low cost services

Large selection of freelancers and services

Easy to find freelancers for small tasks/projects

Secure payment system

Review system builds trust

Cons

Quality of freelancers can vary

Communication and time zone differences

Extra fees for some services

Can be challenging for large, complex projects

Limited customer support


Khdemti

Khdemti

Khdemti is an open-source customer support software designed for small businesses. It allows companies to provide omnichannel customer support across multiple platforms like email, live chat, social media, and more from a unified inbox.

Categories:
opensource customer-support small-business omnichannel email live-chat social-media

Khdemti Features

  1. Unified inbox
  2. Email support
  3. Live chat
  4. Social media integration
  5. Knowledge base
  6. Ticket management
  7. Canned responses
  8. Contact management
  9. Reporting and analytics

Pricing

  • Open Source
  • Free

Pros

Open source and free

Easy to set up and use

Omnichannel support

Scales with business growth

Great for small teams

Very customizable

Active development community

Cons

Lacks some advanced features of paid tools

Can be resource intensive

Limited native integrations

Steep learning curve for non-technical users

Dependent on developer community for support