Khdemti
Khdemti is an open-source customer support software designed for small businesses. It allows companies to provide omnichannel customer support across multiple platforms like email, live chat, social media, and more from a unified inbox.
Khdemti: Open-Source Customer Support Software for Small Businesses
Khdemti is an open-source customer support software designed for small businesses. It allows companies to provide omnichannel customer support across multiple platforms like email, live chat, social media, and more from a unified inbox.
What is Khdemti?
Khdemti is an open-source customer support platform designed specifically for small businesses and startups. It provides an affordable and easy-to-use solution to manage customer queries and conversations across multiple channels including email, live chat, social media messengers, and more - all from a unified inbox.
Some key features of Khdemti include:
- Unified inbox to manage customer conversations across email, live chat, Twitter, Facebook, WhatsApp, and more
- Ticketing system to effectively track, prioritize and resolve customer support tickets
- Knowledge base to document and share frequently asked questions
- Customer analytics to identify trends and valuable insights
- Mobile-ready responsive interface
- Drag-and-drop widget builder to customize the support portal
- Integration with popular business apps like Slack, Trello, Google Suite
- Self-hosted open-source software that ensures data privacy
Unlike other solutions, Khdemti is designed specifically for resource-constrained teams at small businesses and startups. It brings enterprise-grade omnichannel customer support capabilities packaged in an easy-to-use and budget-friendly solution. The open-source model allows customizations and integration as per business needs.
Khdemti Features
Features
- Unified inbox
- Email support
- Live chat
- Social media integration
- Knowledge base
- Ticket management
- Canned responses
- Contact management
- Reporting and analytics
Pricing
- Open Source
- Free
Pros
Open source and free
Easy to set up and use
Omnichannel support
Scales with business growth
Great for small teams
Very customizable
Active development community
Cons
Lacks some advanced features of paid tools
Can be resource intensive
Limited native integrations
Steep learning curve for non-technical users
Dependent on developer community for support
Official Links
Reviews & Ratings
Login to ReviewThe Best Khdemti Alternatives
Top Business & Commerce and Customer Support and other similar apps like Khdemti
Here are some alternatives to Khdemti:
Suggest an alternative ❐
Fiverr
Fiverr is an online marketplace launched in 2010 for freelancers to offer their services, starting at just $5 per job performed. It has grown into one of the largest freelance service marketplaces globally, with freelancers offering services in over 400 categories across more than 10 million gigs.Buyers can purchase these...
Upwork
Upwork is an online platform that connects businesses and freelancers for remote work. It was founded in 2015 from the merger of Elance and oDesk, two pioneers in the online freelance job market. Upwork aims to make it easier for companies to find, hire, work with, and pay freelancers from...
Freelancer.com
Freelancer.com is one of the world's largest freelancing and crowdsourcing platforms. Founded in 2009, Freelancer.com serves over 40 million users globally and has over 19 million registered users. The platform connects businesses with independent contractors, freelancers and entrepreneurs that can help them with their projects and tasks.Some key features and...
Fourerr
Fourerr is a versatile project management and task management application built specifically for creative teams like design agencies, marketing departments, video production houses, and architectural firms. It goes beyond simple to-do lists and checklists by providing robust tools to plan projects, break down large initiatives into actionable tasks, set milestones...
Guru.com
Guru.com is an online freelance marketplace launched in 1998 that connects businesses and entrepreneurs with freelance professionals to outsource projects, tasks, and jobs. It has over 3 million freelance professionals registered on its platform across over 300 skill categories.Companies and individuals looking to hire freelancers can post detailed job listings...
Freelanship
Freelanship is an online freelancing platform designed to connect businesses and entrepreneurs with skilled freelance talent for short or long-term projects. Some key features of Freelanship include:Integrated chat system to facilitate communication between clients and freelancersEscrow service to ensure safe payments and deliverables for both partiesFeedback and ratings system to...
Hubstaff Talent
Hubstaff Talent is an Applicant Tracking System (ATS) and recruitment software designed specifically for agencies, consultancies, IT services companies, and organizations with distributed teams. It brings the entire hiring process into one place to help companies scale their teams faster.With Hubstaff Talent, companies can post job openings to multiple job...
Bitmob
Bitmob is a browser-based gaming platform that features a wide variety of HTML5 games that users can play directly in their web browser without needing to download any apps or plugins. It was launched in 2011 with the goal of making casual gaming easily accessible to everyone.The Bitmob platform contains...
Truelancer
Truelancer is an online freelance marketplace launched in 2015 that aims to connect businesses and entrepreneurs with qualified, skilled freelance talent for short-term projects or longer-term work. It operates as a platform that allows companies and individuals to outsource tasks, projects, and jobs that require specialized expertise not available in-house.Some...
LaborX
LaborX is an open-source decentralized freelance labor marketplace built on blockchain technology. It aims to connect clients and freelance workers directly without relying on intermediaries. This helps reduce fees and commissions charged by centralized platforms. LaborX uses smart contracts to enable automatic escrow of funds and transparent tracking of payments...
Paid Online Writing Jobs
Paid Online Writing Jobs is an online job board focused specifically on connecting writers with paid freelance writing jobs. The site aims to make it easier for writers to find remote writing gigs that pay decent rates.When you sign up for an account on Paid Online Writing Jobs, you create...
Freelancertohire.com
Freelancertohire.com is an online freelance marketplace launched in 2014 that aims to make it easier for businesses to find, hire, manage and pay freelancers. It operates as a platform connecting companies and organizations with skilled freelance professionals looking for freelance jobs.Some key features of Freelancertohire.com include:Intuitive dashboard for posting jobs...
Toptal
Toptal is an online freelance talent network focused on connecting businesses with the top software developers, designers, finance experts, and project managers. Founded in 2010, Toptal aims to provide access to the top 3% of talent through a combination of screening candidates based on their practical skills, personality, and communication...
Flexiple
Flexiple is an online talent marketplace platform that provides businesses access to highly-skilled freelance talent on demand. It focuses specifically on connecting companies with developers, designers, product managers, and other tech professionals to help them scale their teams and workforces flexibly.Here are some key things to know about Flexiple:Vetted Talent...
Codersera
Codersera is an AI-powered coding assistant designed to help developers code faster and more efficiently. It provides intelligent code completions, method parameter suggestions, and line-by-line code explanations to help developers understand code and prevent bugs.Key features of Codersera include:Smart code completions powered by AI models like Codex and GPT-3Detailed explanations...
DoThatTask
DoThatTask is a feature-rich yet easy-to-use task and project management software designed to help users organize their workload and boost productivity. With an intuitive and visually-appealing interface, DoThatTask allows you to easily capture tasks, set due dates, add notes and reminders, categorize and prioritize tasks, and track your progress.Some of...
WorkMonk
WorkMonk is an online project and task management application designed for small businesses and teams. It provides a variety of features to help users plan projects, assign tasks, manage schedules, track progress, and collaborate with team members.The tool allows you to create projects and break them down into actionable tasks....
Applancer.com
Applancer.com is an all-in-one platform to build your own online software marketplace similar to Envato or CodeCanyon. It provides a ready-made infrastructure and tools to allow people to easily create a marketplace website to sell various digital goods like SaaS applications, WordPress themes, plugins, PHP scripts, and more.Some key features...
Freelance.com
Freelance.com is an online freelance marketplace platform launched in 2010 that connects businesses and clients with freelance contractors looking for work. It operates internationally across over 100 categories ranging from creative work like graphic design and writing to technical skills like programming and data analytics.Freelancers create professional profiles on Freelance.com...
Freelancer Protocol
Freelancer Protocol is a decentralized application built on blockchain technology that serves as an open marketplace for freelance services. It connects freelancers directly with clients, eliminating the need for third party intermediaries like Upwork or Fiverr.Some key benefits of Freelancer Protocol include:Lower fees - By removing intermediaries, fees can be...