Freelancer.com vs Khdemti

Struggling to choose between Freelancer.com and Khdemti? Both products offer unique advantages, making it a tough decision.

Freelancer.com is a Business & Commerce solution with tags like freelancing, outsourcing, jobs, projects.

It boasts features such as Job posting and bidding, Profile and portfolio, Payment processing, Review and rating system, Project management, Communication tools, Search and browse, Mobile app and pros including Large pool of freelancers, Low fees, Global marketplace, Many categories, Screening tools, Milestone payments, Escrow system.

On the other hand, Khdemti is a Business & Commerce product tagged with opensource, customer-support, small-business, omnichannel, email, live-chat, social-media.

Its standout features include Unified inbox, Email support, Live chat, Social media integration, Knowledge base, Ticket management, Canned responses, Contact management, Reporting and analytics, and it shines with pros like Open source and free, Easy to set up and use, Omnichannel support, Scales with business growth, Great for small teams, Very customizable, Active development community.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Freelancer.com

Freelancer.com

Freelancer.com is an online freelance marketplace where businesses and independent professionals connect and collaborate. It allows employers to hire freelancers for jobs in areas like software development, writing, data entry, design, engineering, and more.

Categories:
freelancing outsourcing jobs projects

Freelancer.com Features

  1. Job posting and bidding
  2. Profile and portfolio
  3. Payment processing
  4. Review and rating system
  5. Project management
  6. Communication tools
  7. Search and browse
  8. Mobile app

Pricing

  • Free to post jobs under $30
  • 10% fee on payments under $500
  • Sliding fee scale from 3-20% based on job cost

Pros

Large pool of freelancers

Low fees

Global marketplace

Many categories

Screening tools

Milestone payments

Escrow system

Cons

Quality control issues

Communication barriers

Delayed payments

High competition

Impersonation risk

No guarantees


Khdemti

Khdemti

Khdemti is an open-source customer support software designed for small businesses. It allows companies to provide omnichannel customer support across multiple platforms like email, live chat, social media, and more from a unified inbox.

Categories:
opensource customer-support small-business omnichannel email live-chat social-media

Khdemti Features

  1. Unified inbox
  2. Email support
  3. Live chat
  4. Social media integration
  5. Knowledge base
  6. Ticket management
  7. Canned responses
  8. Contact management
  9. Reporting and analytics

Pricing

  • Open Source
  • Free

Pros

Open source and free

Easy to set up and use

Omnichannel support

Scales with business growth

Great for small teams

Very customizable

Active development community

Cons

Lacks some advanced features of paid tools

Can be resource intensive

Limited native integrations

Steep learning curve for non-technical users

Dependent on developer community for support