Freelancer.com vs Khdemti

Struggling to choose between Freelancer.com and Khdemti? Both products offer unique advantages, making it a tough decision.

Freelancer.com is a Business & Commerce solution with tags like freelancing, outsourcing, jobs, projects.

It boasts features such as Job posting and bidding, Profile and portfolio, Payment processing, Review and rating system, Project management, Communication tools, Search and browse, Mobile app and pros including Large pool of freelancers, Low fees, Global marketplace, Many categories, Screening tools, Milestone payments, Escrow system.

On the other hand, Khdemti is a Business & Commerce product tagged with opensource, customer-support, small-business, omnichannel, email, live-chat, social-media.

Its standout features include Unified inbox, Email support, Live chat, Social media integration, Knowledge base, Ticket management, Canned responses, Contact management, Reporting and analytics, and it shines with pros like Open source and free, Easy to set up and use, Omnichannel support, Scales with business growth, Great for small teams, Very customizable, Active development community.

Feature	Freelancer.com	Khdemti
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

Freelancer.com

Description: Freelancer.com is an online freelance marketplace where businesses and independent professionals connect and collaborate. It allows employers to hire freelancers for jobs in areas like software development, writing, data entry, design, engineering, and more.

Khdemti

Description: Khdemti is an open-source customer support software designed for small businesses. It allows companies to provide omnichannel customer support across multiple platforms like email, live chat, social media, and more from a unified inbox.

Key Features Comparison

Freelancer.com Features

• Job posting and bidding
• Profile and portfolio
• Payment processing
• Review and rating system
• Project management
• Communication tools
• Search and browse
• Mobile app

Khdemti Features

• Unified inbox
• Email support
• Live chat
• Social media integration
• Knowledge base
• Ticket management
• Canned responses
• Contact management
• Reporting and analytics

Pros & Cons Analysis

Freelancer.com

Pros

• Large pool of freelancers
• Low fees
• Global marketplace
• Many categories
• Screening tools
• Milestone payments
• Escrow system

Cons

• Quality control issues
• Communication barriers
• Delayed payments
• High competition
• Impersonation risk
• No guarantees

Khdemti

Pros

• Open source and free
• Easy to set up and use
• Omnichannel support
• Scales with business growth
• Great for small teams
• Very customizable
• Active development community

Cons

• Lacks some advanced features of paid tools
• Can be resource intensive
• Limited native integrations
• Steep learning curve for non-technical users
• Dependent on developer community for support

Pricing Comparison

Freelancer.com

• Free to post jobs under $30
• 10% fee on payments under $500
• Sliding fee scale from 3-20% based on job cost

Khdemti

• Open Source
• Free