FixMe.IT vs RealVNC Connect

Struggling to choose between FixMe.IT and RealVNC Connect? Both products offer unique advantages, making it a tough decision.

FixMe.IT is a Business & Commerce solution with tags like service-desk, asset-management, ticketing, resource-planning, change-management, knowledge-base.

It boasts features such as Incident management, Problem management, Change management, Release management, Service request management, Knowledge base, Asset management, Configuration management, Reporting and analytics and pros including Easy to use interface, Customizable workflows, Robust access control, Native mobile apps, Integration with popular apps, Self-service portal.

On the other hand, RealVNC Connect is a Remote Work & Education product tagged with remote-desktop, vnc, remote-control.

Its standout features include Remote desktop access, File transfer, Multi-monitor support, Encrypted connections, Cross-platform support (Windows, Mac, Linux, Raspberry Pi, iOS, Android), Unattended access, Remote printing, and it shines with pros like Easy to set up and use, Good performance, Secure encryption, Free version available, Works across different platforms and devices.

Feature	FixMe.IT	RealVNC Connect
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Remote Work & Education

Product Overview

FixMe.IT

Description: FixMe.IT is an IT service desk and asset management software. It provides ticketing, resource planning, change management, and knowledge base capabilities for managing IT operations and providing internal support.

RealVNC Connect

Description: RealVNC Connect is a remote access and remote control software that allows users to securely access and control computers over the internet or local network. It utilizes the VNC protocol for remote access.

Key Features Comparison

FixMe.IT Features

• Incident management
• Problem management
• Change management
• Release management
• Service request management
• Knowledge base
• Asset management
• Configuration management
• Reporting and analytics

RealVNC Connect Features

• Remote desktop access
• File transfer
• Multi-monitor support
• Encrypted connections
• Cross-platform support (Windows, Mac, Linux, Raspberry Pi, iOS, Android)
• Unattended access
• Remote printing

Pros & Cons Analysis

FixMe.IT

Pros

• Easy to use interface
• Customizable workflows
• Robust access control
• Native mobile apps
• Integration with popular apps
• Self-service portal

Cons

• Can be pricey for small teams
• Limited custom code extensibility
• Third-party integrations cost extra

RealVNC Connect

Pros

• Easy to set up and use
• Good performance
• Secure encryption
• Free version available
• Works across different platforms and devices

Cons

• Can be laggy over slower connections
• Free version has limited features
• Must port forward to access devices outside local network

Pricing Comparison

FixMe.IT

• Subscription-Based

RealVNC Connect

• Free
• Subscription-Based