FixMe.IT vs RealVNC Connect

Struggling to choose between FixMe.IT and RealVNC Connect? Both products offer unique advantages, making it a tough decision.

FixMe.IT is a Business & Commerce solution with tags like service-desk, asset-management, ticketing, resource-planning, change-management, knowledge-base.

It boasts features such as Incident management, Problem management, Change management, Release management, Service request management, Knowledge base, Asset management, Configuration management, Reporting and analytics and pros including Easy to use interface, Customizable workflows, Robust access control, Native mobile apps, Integration with popular apps, Self-service portal.

On the other hand, RealVNC Connect is a Remote Work & Education product tagged with remote-desktop, vnc, remote-control.

Its standout features include Remote desktop access, File transfer, Multi-monitor support, Encrypted connections, Cross-platform support (Windows, Mac, Linux, Raspberry Pi, iOS, Android), Unattended access, Remote printing, and it shines with pros like Easy to set up and use, Good performance, Secure encryption, Free version available, Works across different platforms and devices.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

FixMe.IT

FixMe.IT

FixMe.IT is an IT service desk and asset management software. It provides ticketing, resource planning, change management, and knowledge base capabilities for managing IT operations and providing internal support.

Categories:
service-desk asset-management ticketing resource-planning change-management knowledge-base

FixMe.IT Features

  1. Incident management
  2. Problem management
  3. Change management
  4. Release management
  5. Service request management
  6. Knowledge base
  7. Asset management
  8. Configuration management
  9. Reporting and analytics

Pricing

  • Subscription-Based

Pros

Easy to use interface

Customizable workflows

Robust access control

Native mobile apps

Integration with popular apps

Self-service portal

Cons

Can be pricey for small teams

Limited custom code extensibility

Third-party integrations cost extra


RealVNC Connect

RealVNC Connect

RealVNC Connect is a remote access and remote control software that allows users to securely access and control computers over the internet or local network. It utilizes the VNC protocol for remote access.

Categories:
remote-desktop vnc remote-control

RealVNC Connect Features

  1. Remote desktop access
  2. File transfer
  3. Multi-monitor support
  4. Encrypted connections
  5. Cross-platform support (Windows, Mac, Linux, Raspberry Pi, iOS, Android)
  6. Unattended access
  7. Remote printing

Pricing

  • Free
  • Subscription-Based

Pros

Easy to set up and use

Good performance

Secure encryption

Free version available

Works across different platforms and devices

Cons

Can be laggy over slower connections

Free version has limited features

Must port forward to access devices outside local network