FixMe.IT vs TeamViewer

Struggling to choose between FixMe.IT and TeamViewer? Both products offer unique advantages, making it a tough decision.

FixMe.IT is a Business & Commerce solution with tags like service-desk, asset-management, ticketing, resource-planning, change-management, knowledge-base.

It boasts features such as Incident management, Problem management, Change management, Release management, Service request management, Knowledge base, Asset management, Configuration management, Reporting and analytics and pros including Easy to use interface, Customizable workflows, Robust access control, Native mobile apps, Integration with popular apps, Self-service portal.

On the other hand, TeamViewer is a Remote Work & Education product tagged with remote-desktop, screen-sharing, file-transfer, remote-support, online-meetings.

Its standout features include Remote desktop access, File transfer, Screen sharing, Online meetings, Remote printing, VPN access, Remote device control, and it shines with pros like Easy to use interface, Cross-platform support, Secure encrypted connections, Free for personal use, No need to configure router or firewall settings, Mobile app available.

Feature	FixMe.IT	TeamViewer
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Remote Work & Education

Product Overview

FixMe.IT

Description: FixMe.IT is an IT service desk and asset management software. It provides ticketing, resource planning, change management, and knowledge base capabilities for managing IT operations and providing internal support.

TeamViewer

Description: TeamViewer is a popular remote desktop software that allows users to access and control computers or mobile devices remotely over the internet. It facilitates remote support and online meetings with features like screen sharing, file transfer, and more.

Key Features Comparison

FixMe.IT Features

• Incident management
• Problem management
• Change management
• Release management
• Service request management
• Knowledge base
• Asset management
• Configuration management
• Reporting and analytics

TeamViewer Features

• Remote desktop access
• File transfer
• Screen sharing
• Online meetings
• Remote printing
• VPN access
• Remote device control

Pros & Cons Analysis

FixMe.IT

Pros

• Easy to use interface
• Customizable workflows
• Robust access control
• Native mobile apps
• Integration with popular apps
• Self-service portal

Cons

• Can be pricey for small teams
• Limited custom code extensibility
• Third-party integrations cost extra

TeamViewer

Pros

• Easy to use interface
• Cross-platform support
• Secure encrypted connections
• Free for personal use
• No need to configure router or firewall settings
• Mobile app available

Cons

• Free version lacks some features
• Can be expensive for business use
• Requires installation on all devices
• Session recording not available in free version
• Free users limited to only 1 active session

Pricing Comparison

FixMe.IT

• Subscription-Based

TeamViewer

• Freemium
• Subscription-Based