FixMe.IT vs UltraVNC

Struggling to choose between FixMe.IT and UltraVNC? Both products offer unique advantages, making it a tough decision.

FixMe.IT is a Business & Commerce solution with tags like service-desk, asset-management, ticketing, resource-planning, change-management, knowledge-base.

It boasts features such as Incident management, Problem management, Change management, Release management, Service request management, Knowledge base, Asset management, Configuration management, Reporting and analytics and pros including Easy to use interface, Customizable workflows, Robust access control, Native mobile apps, Integration with popular apps, Self-service portal.

On the other hand, UltraVNC is a Remote Work & Education product tagged with remote-desktop, vnc, open-source.

Its standout features include Remote desktop control, File transfer, Text chat, View-only mode, Multi-monitor support, Encryption, Authentication, Plugin architecture, and it shines with pros like Free and open source, Cross-platform, Lightweight, Easy to use, Secure encryption, Active development.

Feature	FixMe.IT	UltraVNC
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Remote Work & Education

Product Overview

FixMe.IT

Description: FixMe.IT is an IT service desk and asset management software. It provides ticketing, resource planning, change management, and knowledge base capabilities for managing IT operations and providing internal support.

UltraVNC

Description: UltraVNC is an open-source, cross-platform remote desktop software that allows users to remotely control computers over a network. It uses the RFB protocol to transmit graphics and input between computers.

Key Features Comparison

FixMe.IT Features

• Incident management
• Problem management
• Change management
• Release management
• Service request management
• Knowledge base
• Asset management
• Configuration management
• Reporting and analytics

UltraVNC Features

• Remote desktop control
• File transfer
• Text chat
• View-only mode
• Multi-monitor support
• Encryption
• Authentication
• Plugin architecture

Pros & Cons Analysis

FixMe.IT

Pros

• Easy to use interface
• Customizable workflows
• Robust access control
• Native mobile apps
• Integration with popular apps
• Self-service portal

Cons

• Can be pricey for small teams
• Limited custom code extensibility
• Third-party integrations cost extra

UltraVNC

Pros

• Free and open source
• Cross-platform
• Lightweight
• Easy to use
• Secure encryption
• Active development

Cons

• Limited features compared to paid options
• Can be difficult to set up
• No mobile client
• No web access
• Lacks some enterprise features

Pricing Comparison

FixMe.IT

• Subscription-Based

UltraVNC

• Free
• Open Source