FixMe.IT vs UltraVNC

Struggling to choose between FixMe.IT and UltraVNC? Both products offer unique advantages, making it a tough decision.

FixMe.IT is a Business & Commerce solution with tags like service-desk, asset-management, ticketing, resource-planning, change-management, knowledge-base.

It boasts features such as Incident management, Problem management, Change management, Release management, Service request management, Knowledge base, Asset management, Configuration management, Reporting and analytics and pros including Easy to use interface, Customizable workflows, Robust access control, Native mobile apps, Integration with popular apps, Self-service portal.

On the other hand, UltraVNC is a Remote Work & Education product tagged with remote-desktop, vnc, open-source.

Its standout features include Remote desktop control, File transfer, Text chat, View-only mode, Multi-monitor support, Encryption, Authentication, Plugin architecture, and it shines with pros like Free and open source, Cross-platform, Lightweight, Easy to use, Secure encryption, Active development.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

FixMe.IT

FixMe.IT

FixMe.IT is an IT service desk and asset management software. It provides ticketing, resource planning, change management, and knowledge base capabilities for managing IT operations and providing internal support.

Categories:
Business & Commerce It Management
service-desk asset-management ticketing resource-planning change-management knowledge-base

FixMe.IT Features

  1. Incident management
  2. Problem management
  3. Change management
  4. Release management
  5. Service request management
  6. Knowledge base
  7. Asset management
  8. Configuration management
  9. Reporting and analytics

Pricing

  • Subscription-Based

Pros

Easy to use interface

Customizable workflows

Robust access control

Native mobile apps

Integration with popular apps

Self-service portal

Cons

Can be pricey for small teams

Limited custom code extensibility

Third-party integrations cost extra

UltraVNC

UltraVNC

UltraVNC is an open-source, cross-platform remote desktop software that allows users to remotely control computers over a network. It uses the RFB protocol to transmit graphics and input between computers.

Categories:
Remote Work & Education Remote Access
remote-desktop vnc open-source

UltraVNC Features

  1. Remote desktop control
  2. File transfer
  3. Text chat
  4. View-only mode
  5. Multi-monitor support
  6. Encryption
  7. Authentication
  8. Plugin architecture

Pricing

  • Free
  • Open Source

Pros

Free and open source

Cross-platform

Lightweight

Easy to use

Secure encryption

Active development

Cons

Limited features compared to paid options

Can be difficult to set up

No mobile client

No web access

Lacks some enterprise features