Formito vs Collect.chat

Struggling to choose between Formito and Collect.chat? Both products offer unique advantages, making it a tough decision.

Formito is a Office & Productivity solution with tags like form-builder, data-collection, surveys, questionnaires.

It boasts features such as Drag and drop form builder, Multi-page forms, Conditional logic, File uploads, Custom themes, Form submission management, Data storage and exports, Analytics and reports and pros including Intuitive and easy to use, Great for non-technical users, Good selection of form fields and options, Handles form submission and data collection automatically, Affordable pricing.

On the other hand, Collect.chat is a Social & Communications product tagged with live-chat, messaging, customer-support.

Its standout features include Real-time chat, Omnichannel support, Chatbot integration, Visitor tracking, Live chat templates, Customizable chat widget, Team inbox, Chat transfer, Chat transcripts, Canned responses, Mobile SDK, REST API, and it shines with pros like Intuitive interface, Omnichannel support, Chatbot integration, Customizable widgets, Mobile SDK, Affordable pricing.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Formito

Formito

Formito is a form building and data collection software. It allows users to easily create online forms, surveys, questionnaires, and more with a drag and drop form builder. Formito handles form submissions, data storage, and analytics out of the box.

Categories:
form-builder data-collection surveys questionnaires

Formito Features

  1. Drag and drop form builder
  2. Multi-page forms
  3. Conditional logic
  4. File uploads
  5. Custom themes
  6. Form submission management
  7. Data storage and exports
  8. Analytics and reports

Pricing

  • Freemium
  • Subscription-Based

Pros

Intuitive and easy to use

Great for non-technical users

Good selection of form fields and options

Handles form submission and data collection automatically

Affordable pricing

Cons

Limited custom CSS options

Lacks some advanced form options like signatures

Analytics could be more robust

No API access


Collect.chat

Collect.chat

Collect.chat is a customer support chat software that enables real-time conversations between businesses and their customers. It facilitates website live chat, in-app messaging, and email and SMS messaging.

Categories:
live-chat messaging customer-support

Collect.chat Features

  1. Real-time chat
  2. Omnichannel support
  3. Chatbot integration
  4. Visitor tracking
  5. Live chat templates
  6. Customizable chat widget
  7. Team inbox
  8. Chat transfer
  9. Chat transcripts
  10. Canned responses
  11. Mobile SDK
  12. REST API

Pricing

  • Freemium
  • Subscription-Based

Pros

Intuitive interface

Omnichannel support

Chatbot integration

Customizable widgets

Mobile SDK

Affordable pricing

Cons

Limited third-party integrations

No call support

Limited custom reporting