Formito vs Collect.chat

Struggling to choose between Formito and Collect.chat? Both products offer unique advantages, making it a tough decision.

Formito is a Office & Productivity solution with tags like form-builder, data-collection, surveys, questionnaires.

It boasts features such as Drag and drop form builder, Multi-page forms, Conditional logic, File uploads, Custom themes, Form submission management, Data storage and exports, Analytics and reports and pros including Intuitive and easy to use, Great for non-technical users, Good selection of form fields and options, Handles form submission and data collection automatically, Affordable pricing.

On the other hand, Collect.chat is a Social & Communications product tagged with live-chat, messaging, customer-support.

Its standout features include Real-time chat, Omnichannel support, Chatbot integration, Visitor tracking, Live chat templates, Customizable chat widget, Team inbox, Chat transfer, Chat transcripts, Canned responses, Mobile SDK, REST API, and it shines with pros like Intuitive interface, Omnichannel support, Chatbot integration, Customizable widgets, Mobile SDK, Affordable pricing.

Feature	Formito	Collect.chat
Overall Score	N/A	N/A
Primary Category	Office & Productivity	Social & Communications

Product Overview

Formito

Description: Formito is a form building and data collection software. It allows users to easily create online forms, surveys, questionnaires, and more with a drag and drop form builder. Formito handles form submissions, data storage, and analytics out of the box.

Collect.chat

Description: Collect.chat is a customer support chat software that enables real-time conversations between businesses and their customers. It facilitates website live chat, in-app messaging, and email and SMS messaging.

Key Features Comparison

Formito Features

• Drag and drop form builder
• Multi-page forms
• Conditional logic
• File uploads
• Custom themes
• Form submission management
• Data storage and exports
• Analytics and reports

Collect.chat Features

• Real-time chat
• Omnichannel support
• Chatbot integration
• Visitor tracking
• Live chat templates
• Customizable chat widget
• Team inbox
• Chat transfer
• Chat transcripts
• Canned responses
• Mobile SDK
• REST API

Pros & Cons Analysis

Formito

Pros

• Intuitive and easy to use
• Great for non-technical users
• Good selection of form fields and options
• Handles form submission and data collection automatically
• Affordable pricing

Cons

• Limited custom CSS options
• Lacks some advanced form options like signatures
• Analytics could be more robust
• No API access

Collect.chat

Pros

• Intuitive interface
• Omnichannel support
• Chatbot integration
• Customizable widgets
• Mobile SDK
• Affordable pricing

Cons

• Limited third-party integrations
• No call support
• Limited custom reporting

Pricing Comparison

Formito

• Freemium
• Subscription-Based

Collect.chat

• Freemium
• Subscription-Based