Formito vs Crisp

Struggling to choose between Formito and Crisp? Both products offer unique advantages, making it a tough decision.

Formito is a Office & Productivity solution with tags like form-builder, data-collection, surveys, questionnaires.

It boasts features such as Drag and drop form builder, Multi-page forms, Conditional logic, File uploads, Custom themes, Form submission management, Data storage and exports, Analytics and reports and pros including Intuitive and easy to use, Great for non-technical users, Good selection of form fields and options, Handles form submission and data collection automatically, Affordable pricing.

On the other hand, Crisp is a Social & Communications product tagged with messaging, chat, email, sms, social-media, customer-service, customer-support.

Its standout features include Unified inbox, Live chat, Email, SMS, Social media integration, Team collaboration, Conversation routing, Canned responses, Reporting and analytics, and it shines with pros like Omnichannel support, Easy to use interface, Scalable, Integrations with other tools, Real-time team collaboration, Powerful analytics.

Feature	Formito	Crisp
Overall Score	N/A	N/A
Primary Category	Office & Productivity	Social & Communications

Product Overview

Formito

Description: Formito is a form building and data collection software. It allows users to easily create online forms, surveys, questionnaires, and more with a drag and drop form builder. Formito handles form submissions, data storage, and analytics out of the box.

Crisp

Description: Crisp is a customer messaging platform that allows companies to have conversations with customers across multiple channels like chat, email, SMS, social media, and more. It enables teams to provide real-time support and sales through an integrated centralized inbox.

Key Features Comparison

Formito Features

• Drag and drop form builder
• Multi-page forms
• Conditional logic
• File uploads
• Custom themes
• Form submission management
• Data storage and exports
• Analytics and reports

Crisp Features

• Unified inbox
• Live chat
• Email
• SMS
• Social media integration
• Team collaboration
• Conversation routing
• Canned responses
• Reporting and analytics

Pros & Cons Analysis

Formito

Pros

• Intuitive and easy to use
• Great for non-technical users
• Good selection of form fields and options
• Handles form submission and data collection automatically
• Affordable pricing

Cons

• Limited custom CSS options
• Lacks some advanced form options like signatures
• Analytics could be more robust
• No API access

Crisp

Pros

• Omnichannel support
• Easy to use interface
• Scalable
• Integrations with other tools
• Real-time team collaboration
• Powerful analytics

Cons

• Can be pricey for small teams
• Limited customization options
• No phone support
• Steep learning curve initially

Pricing Comparison

Formito

• Freemium
• Subscription-Based

Crisp

• Freemium
• Subscription-Based